Brenda Claudio
Firebaugh,CA
Summary
Dynamic professional with a proven track record in enhancing client employment outcomes at Community Integrated Work Program through effective coaching and performance assessments. Excelled in building rapport and providing emotional support as a Caregiver at Stephanie's Home. Skilled in food safety compliance and customer service, demonstrating a strong ability to meet diverse client needs.
Overview
13
13
years of professional experience
Work History
Job Coach
Community Integrated Work Program
10.2022 - Current
- Kept detailed records of individual histories, scores, and documents.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Created and managed job search strategies for clients to improve job search success.
- Coached clients on resume and cover letter development to enhance opportunities.
- Conducted mock interviews to help clients prepare for interviews with potential employers.
Caregiver
Stephanies Home
06.2015 - 10.2022
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with self-administered medications.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Sandwich Artist
Subway
06.2013 - 01.2014
- Greeted guests, promoted specials, and took orders.
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Executed sandwich artistry duties with very low occurrence of errors.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Kept workplace clean and organized in line with restaurant policies.
- Restocked and rotated stock in display case to mitigate stock loss.
- Backed up servers by setting up trays and completing some food deliveries.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Cashier
Mcdonalds
06.2011 - 06.2012
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Medical Assisting
San Joaquin Valley College
Madera, CA10.2015
Skills
- Performance Assessments
- Group and individual instruction
- Skills testing
- Community Networking
- Food presentation
- Safe Food Handling
- Customer Service
- Cleaning and sanitation
- Skilled upseller
- Valid State driver's license
- Conflict resolution techniques
- Good with Numbers and math
- Upselling and Cross Selling
- Food Safety Compliance
Timeline
Job Coach
Community Integrated Work Program
10.2022 - Current
Caregiver
Stephanies Home
06.2015 - 10.2022
Sandwich Artist
Subway
06.2013 - 01.2014
Cashier
Mcdonalds
06.2011 - 06.2012
Medical Assisting
San Joaquin Valley College
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