Summary
Work History
Education
Skills
Timeline
Generic

Brenda Clifton

Summary

I am a motivated employee ready to utilize my skills to enhance your business. I am returning to the workforce after enjoying time away as a house manager. I have a proven track record of problem-solving and conflict resolution. My expertise in data entry and exceptional customer service skills, coupled with meticulous attention to detail, have consistently driven positive outcomes in dynamic environments.

Work History

Home Manager

Self Employed
01.2016 - Current
  • Oversaw budget to manage expenditures and control costs.
  • I proactively identified potential issues or conflicts within the household and worked to resolve them quickly.
  • Improved household efficiency by implementing detailed schedules and routines for family members.

Private Nanny

Pearle Residence
11.2012 - 08.2015
  • Monitored schedules to maintain the sleeping, eating, and education of children.
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
  • Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.

Front Desk Receptionist

ICS Logistics, LLC
08.2007 - 01.2011
  • Completed scanning and indexing using File Logix
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Greeted guests at front desk and engaged in pleasant conversations.

CSR

Blue Cross Blue Shield Of Florida
02.2004 - 06.2005
  • Collaborated with the restructuring of the Medicare Other Party Liabilities filing system, assisted with updating S.O.P., and analyzed claims for accuracy in this department.
  • Maximized customer satisfaction with first-call resolution in a call center environment.
  • Observed H.I.P.A.A. compliance with all customer interactions.

Preschool Teacher

Argyle Christian Academy
08.1995 - 05.2003
  • Promoted a positive classroom environment, fostering respect, empathy, and teamwork.
  • Led various initiatives as Room-Mother and Safety Patrol Sponsor including bake sales and fundraisers.
  • Developed and executed comprehensive lesson plans

Independent Sales Consultant

The Longaberger Company
10.1999 - 10.2002
  • Conveyed love of products sold and devotion to company, customers and brand in sales presentations to establish credibility and make personal connections with clients.
  • Utilized CRM software proficiently to maintain client information, and analyze sales data for strategic decision-making purposes.

Proof Reader

Florida Windstorm Underwriting
06.1994 - 11.1994
  • Improved document accuracy by meticulously proofreading before entering data into a computer.
  • Contributed to revising and writing the Employee Handbook after only two months of employment.

Cashier

Publix
01.1994 - 06.1994
  • Operated cash register for cash, check, and credit card transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Provided excellent customer service

Data Entry Clerk

Independent Life And Fire Insurance
05.1987 - 05.1988
  • Maintained strict adherence to data entry confidentiality protocols when entering high-value insurance claims.

Data Entry Clerk

Florida National Bank
05.1986 - 05.1987
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.

Cashier

Winn Dixie Supermarket
01.1986 - 05.1986
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Edward H. White High School
Jacksonville, FL

Skills

  • Data Entry
  • Customer Service-Oriented
  • Administrative Support
  • Problem-Solving abilities
  • Conflict Resolution
  • Analytical
  • Soft Skills
  • Accuracy and Attention to Detail
  • Cash Handling
  • Call center experience

Timeline

Home Manager

Self Employed
01.2016 - Current

Private Nanny

Pearle Residence
11.2012 - 08.2015

Front Desk Receptionist

ICS Logistics, LLC
08.2007 - 01.2011

CSR

Blue Cross Blue Shield Of Florida
02.2004 - 06.2005

Independent Sales Consultant

The Longaberger Company
10.1999 - 10.2002

Preschool Teacher

Argyle Christian Academy
08.1995 - 05.2003

Proof Reader

Florida Windstorm Underwriting
06.1994 - 11.1994

Cashier

Publix
01.1994 - 06.1994

Data Entry Clerk

Independent Life And Fire Insurance
05.1987 - 05.1988

Data Entry Clerk

Florida National Bank
05.1986 - 05.1987

Cashier

Winn Dixie Supermarket
01.1986 - 05.1986

High School Diploma -

Edward H. White High School

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Brenda Clifton