Brenda Corley
Fort McCoy,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Environmental Services Housekeeper
UF Shands Hospital
Gainesville, FL
07.2023 - Current
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Vacuumed carpets and upholstered furniture.
- Swept, mopped, scrubbed and waxed floors.
- Reported any damages or maintenance needs to supervisor immediately upon discovery.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
Waitress
Corky Bell's Seafood and Steak
East Palatka, FL
01.2023 - Current
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
Manager
Papa Joe’s Drive Inn
Fort McCoy, FL
08.2015 - 01.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Housekeeper
First Impressions Cleaning Solutions
Panama City Beach, FL
07.2013 - 08.2015
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained a clean linen closet by folding sheets neatly on shelves.
Education
High School Diploma -
Aberdeen High School
Aberdeen, MS05-2013
Skills
- Cleaning And Sanitizing
- Vacuuming And Sweeping
- Window Cleaning
- Residential Cleaning
- Customer service-focused
- Responsible
- Perform well in high-demand, fast-paced environments
- Computer Skills
- Communication
- Goal oriented
Timeline
Environmental Services Housekeeper
UF Shands Hospital
07.2023 - Current
Waitress
Corky Bell's Seafood and Steak
01.2023 - Current
Manager
Papa Joe’s Drive Inn
08.2015 - 01.2023
Housekeeper
First Impressions Cleaning Solutions
07.2013 - 08.2015
High School Diploma -
Aberdeen High School