Brenda Crook
Littleton,CO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
34
34
years of professional experience
Work History
Protective Force Officer II / Laboratory Protection
National Renewable Energy Laboratory/ Alliance for Sustainable Energy
01.2002 - 08.2024
- Microsoft Office 360, Share point, Administration monitoring, Utilize Surveillance cameras system.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Excellent written and verbal communications, Ability to multitask in a fast-paced environment. Outstanding customer service,
- Credentialed with Homeland Security Presidential Directive- HSPD 12,
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
- Advocated for adoption of new technologies to improve crime detection and prevention, overseeing integration of advanced surveillance systems.
- Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
- Collected, arranged, and input information into database system.
Security Officer and Dispatcher
Riviera Casino
04.1998 - 03.2002
- Prepared all Security office files for new Security training files & reports, Completed casino floor foot patrols monitoring staff and patrons, Processed all files and maintained confidential business documents within company policies, Maintained lost and found reports, Prepared daily calendar for managers, handled high volume of all daily calls, Communication with employees and patrons, Daily administrative duties as assigned, Word processing for correspondence for variety of disciplines, MS Office suite -Word, Excel, and Outlook programs systems without supervision
Security Surveillance and Dispatcher/Officer
Harvey’s Hotel and Casino
10.1993 - 03.1998
- Maintained and recorded security office records daily, Trained new employees in security dispatcher duties to understand the procedures, Organized and supervised activities of assigned floor area establishing schedules to ensure efficiencies and loss prevention, Maintained workflow and adequate staffing with the approval of the manager, Developed working relationships with a diverse group within Harvey’s Security Department
Security Supervisor
E&S Security Services
08.1993 - 10.1993
- Shift lead of 10-Armed Security guards, Performed foot patrols hourly and security duties, providing a sense of safety and security, Worked with the local police department in times of theft and trespassing to apprehend the suspects involved
Sheriff Deputy
Monroe County Sheriff Department
03.1990 - 08.1993
- Integral member of a performance team as deputy sheriff, Control conflicts, resolution, informing services, statues of laws and rights, Thorough knowledge of functions and procedures, Attended training academy to enhance performance of implementation concepts successfully
Education
Law Enforcment Academy - Law Enforcement
Belleville Area Community College
Belleville, ILAssociates Degree of Applied Business Science - Computer Programming, And Graphic's
Red Rocks Community College
Lakewood, CO05.2004
High School Diploma -
Waterloo High School
Waterloo, IL01.1987
Skills
- Microsoft Office 360 Applications
Excellent Customer Service
Investigation leadership
Teamwork and Collaboration
Problem-Solving
Innovation and Creativity
Report Writing
Strategic Planning
Business Intelligence
Interpersonal Skills
Work Coordination
Timeline
Protective Force Officer II / Laboratory Protection
National Renewable Energy Laboratory/ Alliance for Sustainable Energy
01.2002 - 08.2024
Security Officer and Dispatcher
Riviera Casino
04.1998 - 03.2002
Security Surveillance and Dispatcher/Officer
Harvey’s Hotel and Casino
10.1993 - 03.1998
Security Supervisor
E&S Security Services
08.1993 - 10.1993
Sheriff Deputy
Monroe County Sheriff Department
03.1990 - 08.1993
High School Diploma -
Waterloo High School
Law Enforcment Academy - Law Enforcement
Belleville Area Community College
Associates Degree of Applied Business Science - Computer Programming, And Graphic's
Red Rocks Community College
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