Kevin Burke
Gilberts,IL
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
Work History
Child Care Counselor
Golden Corridor YMCA
05.2018 - 08.2023
- Managed daily planning of indoor and outdoor activities.
- Supervised and interacted with campers.
- Maintained seamless communication and coordination with team members.
- Successfully organized and carried out diverse special occasions.
- Maintained open communication with parents regarding their child's progress.
- Developed and implemented lesson plans and activities for children of various ages.
- Assisted children in development of social, communication and problem-solving skills.
Lead Shift Manager
Golden Corridor YMCA
- Created an efficient and safety-focused communication system to enhance parents' ability to receive children.
- Implemented standardized closing protocols to improve overall efficiency of team members.
- Led team members and communicated to add functional improvements to procedures.
- Collaborated with management to monitor team members and oversee operational plans.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Provided coaching and guidance to team members when necessary to improve performance.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Responded quickly and effectively to emergency situations as they arose.
Education
Bachelors of Science - Marketing/Integrated Marketing Communications
Illinois State University
05.2024
Skills
- Microsoft Office 360 Applications
- IBM SPSS
- Wordpress
- Interpersonal Relationships
- Group leadership
Hobbies and Interests
Baseball from Little League through all four years of high school including playing in the IHSA division 4A State Championships.
Affiliations
- Playing golf
- Exercise
- Sports Enthusiast
Timeline
Child Care Counselor
Golden Corridor YMCA
05.2018 - 08.2023
Lead Shift Manager
Golden Corridor YMCA
Bachelors of Science - Marketing/Integrated Marketing Communications
Illinois State University
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