Brenda Cuevas Torales
Clarksville,TN
Summary
Bilingual professional in English and Spanish with experience in customer service, administrative support, and education. Highly organized and adaptable, with a strong ability to manage multiple responsibilities in fast-paced environments. Skilled in communication, problem-solving, scheduling, and data entry. Open to both office-based and remote opportunities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Teacher
Mosaic Learning Center
Clarksville, TN, USA
02.2025 - Current
- Organize and manage daily classroom operations, ensuring a safe and nurturing learning environment.
- Plan and implement age-appropriate curriculum and activities that support children’s development.
- Managed classroom of 16+ students
- Communicate with parents regarding student progress and behavior.
- Maintain classroom documentation, student records, and compliance with health, safety, and licensing regulations.
Spanish Teacher / Au Pair
Au Pair Care
California, USA
04.2021 - 01.2024
- Provided Spanish language instruction and daily care for children, fostering learning and development.
- Maintained schedules, reports, and consistent communication with parents.
- Adapted to changing family needs while working independently, demonstrating flexibility and problem-solving.
- Developed strong organizational, interpersonal, and leadership skills.
Office Assistant
Banco Santander
Buenos Aires, Argentina
03.2020 - 02.2021
- Helped customers with account questions and transactions, resolving issues efficiently.
- Handled documentation, data entry, and other administrative tasks accurately.
- Supported branch operations while keeping records organized and following banking procedures.
Flight Attendant
Airlines Argentina
Buenos Aires, Argentina
01.2017 - 01.2019
- Delivered high-quality customer service to passengers in a fast-paced, international airline environment.
- Assisted passengers, resolved concerns, and ensured compliance with safety and operational procedures.
- Maintained professionalism, organization, and strong attention to detail during all flights.
- Collaborated with crew members to ensure smooth cabin operations and passenger satisfaction.
Education
Flight Attendant Diploma - Aviation
Centro De Estudios De Buenos Aires
Buenos Aires, Argentina01.2017
High School Diploma - undefined
Buenos Aires
Buenos Aires, Argentina01.2014
Skills
- Leadership & Team Supervision
- Organizational & Administrative Skills
- Customer Service & Client Relations
- Verbal & Written Communication
- Attention to Detail
- Time Management
- Conflict Resolution
- Documentation & Record Keeping
- Medical Billing and Coding Knowledge
Certification
Texas A&M University - Medical Billing & Coding
Program accredited by National Workforce Career Association (NWCA) and endorsed by University of Texas. Completed comprehensive training in medical terminology, ICD-10, CPT, and HCPCS coding systems.
Heartsaver® First Aid CPR AED
American Heart Association
Issued: February 2025 | Expires: February 2027
Certified in Adult, Child, and Infant CPR/AED and First Aid.
Training completed at Tennova Healthcare – Clarksville.
English for Business and Entrepreneurship – University of Pennsylvania | Completed professional coursework in business communication and entrepreneurship | Grade: 94.58%
English for Career Development – University of Pennsylvania | Completed professional coursework in career communication and job search skills | Grade: 91.72%
Languages
Spanish
Native or Bilingual
Timeline
Lead Teacher
Mosaic Learning Center
02.2025 - Current
Spanish Teacher / Au Pair
Au Pair Care
04.2021 - 01.2024
Office Assistant
Banco Santander
03.2020 - 02.2021
Flight Attendant
Airlines Argentina
01.2017 - 01.2019
High School Diploma - undefined
Buenos Aires
Flight Attendant Diploma - Aviation
Centro De Estudios De Buenos Aires