Brenda Deyo
Georgetown
Summary
Dynamic professional with extensive experience at USPS, excelling in mail sorting and delivery tracking. Proven ability to optimize routes and enhance customer satisfaction through effective communication. Skilled in inventory control and safety compliance, consistently achieving operational goals while maintaining attention to detail and fostering strong customer relationships. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions. Service-oriented individual with several years experience in building positive business and customer relationships. Focused and diligent in completing tasks on time. Strong background of physical stamina and consistent adherence to established processes and procedures. Reliable mail carrier with experience in both urban and rural delivery routes. Strong familiarity with postal regulations, automated sorting systems, and handheld device operation for tracking deliveries. Demonstrated ability to manage time effectively, maintain accurate records, and provide high-quality customer service. Proven commitment to efficiency led to increased accuracy and faster delivery times in previous positions.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Mail Carrier /Shipping and Receiving Clerk
USPS
Welaka
06.2020 - Current
- Delivered mail and packages to designated routes efficiently.
- Sorted incoming and outgoing mail for proper distribution.
- Maintained accurate records of mail delivery and collection activities.
- Operated postal vehicles while adhering to safety regulations.
- Provided customer service by answering inquiries about mail services.
- Managed time effectively to complete daily delivery objectives.
- Collaborated with team members to ensure timely mail processing.
- Assisted in training new employees on delivery procedures and routes.
- Provided friendly customer service at all times while delivering mail.
- Scanned packages for delivery tracking.
- Assisted other carriers with their routes as needed during peak periods.
- Delivered packages and letters to residential customers.
- Verified accuracy of addresses before delivering packages.
- Sorted mail to be delivered according to route and customer address.
- Ensured compliance with federal laws related to privacy protection.
- Operated a vehicle in accordance with safety regulations.
- Organized parcels into appropriate size containers for transport.
- Collected signatures from recipients of registered mail items.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Received incoming shipments and verified contents against packing slips.
- Traced missing material and shipments through vendor and customer communications.
Tool Setter
Sturm and Ruger Co.
Newport
03.2016 - Current
- My job is to re-set spent tools with proper tools and tolerance to function properly in the Machines.
- Set up and calibrated production tools for various firearm components.
- Maintained equipment to ensure optimal performance and safety standards.
- Collaborated with engineering teams to troubleshoot tool-related issues.
- Inspected tools for wear and performed necessary repairs or adjustments.
- Documented setup processes and maintenance logs for compliance purposes.
- Check cutting tools for wear or damage before use.
- Select appropriate cutting tools according to material being machined, speeds, feeds, depths of cut.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Used daily system logs to document production information, discussing issues with management.
Work With Brain Injuries
PathWays of the River Valley
Walpole
06.2011 - Current
- My position was and is to work with clients with Brain Injuries.
Para Professional / Art and Music Teacher
Middleton Burney Elementary
Crescent City
06.2018 - 06.2020
- Developed engaging music curriculum for diverse student groups.
- Conducted individual and group music lessons for various skill levels.
- Organized school performances to showcase student talent and creativity.
- Collaborated with teachers to integrate music into interdisciplinary lessons.
- Assessed student progress through regular evaluations and feedback sessions.
- Designed and implemented curricula to challenge students and encourage excellence.
- Mentored individual students by taking creative approach.
- Engaged students through creative activities such as songwriting exercises or arranging games that are fun but also help them learn important concepts like rhythm or harmony.
- Completed student records and school-related documentation.
- Adapted teaching strategies to meet the diverse needs of students, including those with special educational needs.
- Hung art in classroom and in school hallways to display students' work.
- Displayed students' work in schools, galleries and exhibitions to acknowledge creative pieces and boost student confidence.
- Created and maintained digital student portfolios, tracking student progress throughout academic year.
Bank Teller/Customer Service Representative
Lake Sunapee Bank
Lebanon
01.2017 - 07.2017
- I worked for a temp company and was assigned this position. It was a temporary position.
Assistant Administrator
River Christian Academy
Palatka
08.2010 - 08.2011
- All aspects of administration/art instructor
Operations Manager
F.b. Deyo Inc
Crown Point
01.1982 - 08.2006
- This is a Family Owned and operated company that is now fifth generation. My son took over when I decided to step down.
- Oversaw daily operations to ensure efficient workflow across departments.
- Managed inventory levels and coordinated supply chain logistics effectively.
- Implemented process improvements to enhance operational efficiency and productivity.
- Monitored compliance with safety regulations and company policies consistently.
- Resolved operational issues by facilitating communication between teams and departments.
- Analyzed operational data to identify trends and inform decision-making processes.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
Associates in Engineering - Engineering with a concentration in Machining
River Valley Community College
Claremont, NH01.2018
BA - Criminal Justice
Ashford University
01.2013
Associatiates in Computer Aided Drafting - Engineering/Science
Florida Technical College
DeLand, FL01.2007
BA - Criminal justice
Ashford University
Skills
- Autocad
- Mail sorting
- Route optimization
- Delivery tracking
- Vehicle operation
- Record management
- Customer relationship management
- Time management
- Inventory control
- Safety compliance
- Problem solving
- Effective communication
- Attention to detail
- Street orientation
- Route management
- Safety awareness
- GPS use
- Address verification
Certification
- CIP level 1, 08/01/18
- Certified Vermont Correctional Officer, 08/01/15 to Present, Vermont State Correctional Academy, St Johnsbury, VT
- Vocational School Certificate Vermont State Correctional Officer
- Certified CPR/First Aid Instructor, 06/01/13 to 06/01/15, American Heart Association
- Certified OSHA Instructor, 10/01/11
Additional Information
My husband and I ran a very successful company as well as raised a family. I have completed my Associates Degree and a Bachelors Degree. I became a CPR/First Aid and AED instructor as well as an OSHA Instructor. I am an Interior Designer and am a trained Correctional Officer. My interests are diverse and my desire to succeed and do well is tremendous. I like to work and take pride in anything I do. I am a determined and very dependable employee. If given a chance will prove to be a valuable asset to any company. I am a task-oriented person and am very much a team player but also work very well on my own. My background is diverse and am the type of person who can do anything I put my mind to.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Mail Carrier /Shipping and Receiving Clerk
USPS
06.2020 - Current
Para Professional / Art and Music Teacher
Middleton Burney Elementary
06.2018 - 06.2020
Bank Teller/Customer Service Representative
Lake Sunapee Bank
01.2017 - 07.2017
Tool Setter
Sturm and Ruger Co.
03.2016 - Current
Work With Brain Injuries
PathWays of the River Valley
06.2011 - Current
Assistant Administrator
River Christian Academy
08.2010 - 08.2011
Operations Manager
F.b. Deyo Inc
01.1982 - 08.2006
Associates in Engineering - Engineering with a concentration in Machining
River Valley Community College
BA - Criminal Justice
Ashford University
Associatiates in Computer Aided Drafting - Engineering/Science
Florida Technical College
BA - Criminal justice
Ashford University