Sandra Hernandez
Woodlake,CA
Summary
Detail-oriented professional with extensive experience in inventory management and custodial support. Known for strong organizational skills and adaptability in fast-paced environments, contributing to a safe and efficient workplace.
Overview
14
14
years of professional experience
Work History
Shipping Receiving Mail Clerk
Woodlake Unified School District
Woodlake, CA
10.2025 - Current
- Sorted and distributed incoming mail and packages to appropriate departments.
- Maintained inventory of custodial supplies and processed custodial orders requested by different custodians.
- Assisted in processing outgoing mail using postage meter and label printer.
- Ensured timely delivery of inter-office communications and materials.
- Followed safety protocols while handling postal equipment and supplies.
- Organized and maintained filing systems for important documents received through mail.
- Adapted quickly to changing priorities in a fast-paced school environment.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Labeled packages with clear, correct information to reduce mailing errors.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
- Operated various mailing equipment such as postage meters, folding machines, and labelers for efficient mail preparation.
- Supported office staff by providing assistance with packaging, addressing, and shipping of outgoing items as needed.
Custodian
Woodlake Unified School District
Woodlake, CA
08.2023 - 10.2025
- Maintained cleanliness and sanitation of school facilities to ensure safe learning environments.
- Operated cleaning equipment, including floor scrubbers and vacuums, for efficient facility upkeep.
- Performed routine inspections to identify maintenance needs and report issues promptly.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Reported vandalism or other damage to property to supervisor.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Supervised supplies in inventory and submitted reorder requests.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.
- Coordinated with maintenance team to address and resolve facility issues promptly.
Jewelry Shoes Accessory Manager
Walmart
Porterville, CA
03.2016 - 03.2020
- Managed inventory levels to ensure optimal product availability and minimize stockouts.
- Developed merchandising strategies to enhance product visibility and drive sales growth.
- Trained and mentored team members on best practices in accessories management and customer service.
- Analyzed sales data to identify trends, optimizing assortment selection based on customer preferences.
- Streamlined operational processes, improving efficiency in product placement and replenishment tasks.
- Oversaw compliance with company policies, ensuring adherence to safety standards and operational guidelines.
- Established a positive work environment by fostering open communication and encouraging teamwork among staff members.
- Examined merchandise to verify correct pricing, display and function.
- Developed strong relationships with vendors and suppliers, resulting in better pricing and improved delivery times.
- Trained new employees on store policies, procedures, and product knowledge, ensuring quick integration into the team.
- Ensured compliance with all safety regulations by conducting routine checks on storage areas and maintaining equipment in proper working condition.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues efficiently to ensure customer satisfaction.
- Worked actively with management to create daily and weekly sales plans based on sales trends.
- Unloaded delivery trucks to properly store merchandise in backroom and adequately stock shelves on sales floor.
- Ordered merchandise and prepared requisitions to replenish merchandise on hand.
- Prepared and set up merchandise displays to attract buyers and increase sales.
- Managed inventory effectively, ensuring optimal stock levels and timely replenishment of products.
- Established team priorities, maintained schedules and monitored performance.
Sales Associate
Walmart
Visalia, CA
02.2012 - 03.2016
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained clean and organized sales floor, ensuring optimal presentation of merchandise.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Collaborated with team members to achieve sales goals and improve store performance.
- Resolved customer complaints effectively, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
Woodlake High School
Woodlake06-2008
Skills
- Problem-solving skills
- Customer service
- Team collaboration
- Workplace safety
Languages
Spanish
Native or Bilingual
Timeline
Shipping Receiving Mail Clerk
Woodlake Unified School District
10.2025 - Current
Custodian
Woodlake Unified School District
08.2023 - 10.2025
Jewelry Shoes Accessory Manager
Walmart
03.2016 - 03.2020
Sales Associate
Walmart
02.2012 - 03.2016
High School Diploma -
Woodlake High School