Brenda Dzul
Albuquerque
Summary
Dynamic professional with a proven track record at Fallas Paredes, excelling in team collaboration and customer satisfaction. Bilingual in English and Spanish, I foster strong relationships and adapt quickly to new challenges. Recognized for enhancing operational efficiency and developing effective marketing strategies, driving increased foot traffic and engagement.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Winters ISD
01.2020 - 02.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Assistant Manager
Fallas Paredes Department Store
03.2017 - 08.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
The New American School
Albuquerque, NM05.2016
Skills
- Fast learner
- Speak English and Spanish
- Communication skills
- Team collaboration
- Adaptable
- Relationship building
- Staff collaboration
- Multitasking
Timeline
Substitute Teacher
Winters ISD
01.2020 - 02.2025
Assistant Manager
Fallas Paredes Department Store
03.2017 - 08.2019
High School Diploma -
The New American School
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