Driven Restaurant Manager with over three years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction with ability to resolve complex issues and win customer loyalty for a healthy and happy relationship with customers going forward.
Overview
10
10
years of professional experience
Work History
Substitute Teacher
Manchester School District
Manchester, NH
01.2022 - Current
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
JV Volleyball Coach
Manchester School District
Manchester, NH
08.2021 - Current
Prepared athletes for special competitions and tournaments.
Implemented exercise programs and training strategies to bolster individual and team performance.
Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Held special events to promote camaraderie among teammates, families and community members.
Track and Field Coach
Manchester School District
Manchester, New Hampshire
03.2021 - Current
Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
Promoted stretching, mobility work and proper form to help athletes safely build strength through diverse training methods.
Introduced games and drills, which helped students to better develop skill levels.
Promoted proper stretching, warmups, and conditioning exercises to prevent sports injuries.
Established clear benchmarks for performance and monitored individual and team progress.
Basketball Coach
Manchester School District
Manchester, NH
12.2020 - Current
Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
Conveyed rules and regulations clearly, promoting better understanding among players and decreasing fouls during games.
Directed ambitious practice sessions to boost athletic abilities and teamwork.
Promoted good sportsmanship with competing teams on- and off-field.
Athletic Coordinator
Manchester School District
Manchester, NH
09.2020 - 11.2021
Provided clear instruction to activity and program participants to deliver fun and safety.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Kept athletic and games equipment and facilities organized and maintained.
Busboy
Masa Japanese Steakhouse
Manchester, NH
12.2016 - Current
Worked quickly, communicated with other staff, and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Developed excellent relationships with managers and fellow team members to ensure success, build professional relationships and make working more enjoyable.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
Restocked main kitchen areas with items from shelves, coolers, and freezers to help food preparation staff stay focused on customer orders.
Education
Bachelor of Science - Sports Management
Southern New Hampshire University
05.2022
High School Diploma - undefined
Manchester Memorial High School
06.2018
Skills
Time management
Team collaboration
Leadership
Strong verbal communication
Fast learner
Attention to detail
Customer satisfaction
Fast learner
Interests
Volunteer
, I volunteered as a youth basketball coach for the past two years in two different leagues and volunteered as a baseball coach. I coached at Highland Goffs Falls Elementary School in Manchester, NH from 2018-2019. I also coached at HYAA recreational basketball league in Hooksett, NH from 2019-2020. I volunteered as a youth baseball coach for the summer of 2020 at Manchester Little League.
Timeline
Substitute Teacher
Manchester School District
01.2022 - Current
JV Volleyball Coach
Manchester School District
08.2021 - Current
Track and Field Coach
Manchester School District
03.2021 - Current
Basketball Coach
Manchester School District
12.2020 - Current
Athletic Coordinator
Manchester School District
09.2020 - 11.2021
Busboy
Masa Japanese Steakhouse
12.2016 - Current
Bachelor of Science - Sports Management
Southern New Hampshire University
High School Diploma - undefined
Manchester Memorial High School
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