Adaptable professional with experience across education, retail, childcare, and customer service. Skilled in classroom management, sales goal achievement, and attentive child care. Recognized for reliability, teamwork, and dedication across diverse roles.
Overview
15
15
years of professional experience
Work History
Substitute Teacher
Fremont Unified School District
Pavillion, Wyoming
09.2022 - 06.2024
Provided instruction and guidance to students in the absence of a regular teacher.
Delivered engaging lessons across various subjects to diverse student groups.
Educated students in various subjects to provide seamless transition during absence of the head teacher.
Collaborated with teachers to develop lesson plans and instructional materials.
Organized lesson plans and activities for students.
Implemented school policies and procedures consistently during substitute assignments.
Implemented school policies and procedures in the classroom.
Promoted positive behavior among students by utilizing effective communication techniques.
Promoted a safe and secure atmosphere within the classroom setting.
Supervised student activities during recess and lunchtime, ensuring safety protocols were followed.
Communicated effectively with students and staff to ensure smooth operations.
Encouraged positive behavior among students through effective communication techniques.
Supported special needs students by providing individual instruction as needed.
Engaged students in discussions to promote interest and drive learning.
Provided classroom instruction outlined in teacher's lesson plans.
Delivered daily notes and reports on classroom activities to the primary teacher.
Requested substitute teacher assignments based on positive referrals.
Ensured that each student had access to appropriate materials and resources.
Coordinated with teachers to support student success and ensure instructional continuity.
Enforced classroom routines to keep students on schedule and operating at consistent level.
Adapted teaching methods to accommodate diverse learning styles.
Developed creative learning strategies to engage all types of learners.
Utilized various teaching methods such as lectures, discussions, audio-visual presentations.
Administered tests and assessments according to school guidelines.
Maintained accurate records of student attendance and performance.
Participated in professional development programs related to education topics.
Collaborated with other teachers to ensure student success.
Collaborated with regular teachers to ensure continuity of instruction.
Mentored new substitute teachers to enhance their teaching skills.
Requested as substitute teacher based on excellent referrals and trusted performance.
Implemented conflict resolution strategies to manage student disputes.
Maintained a safe learning environment by enforcing school rules and regulations.
Implemented classroom rules to maintain order and discipline.
Served as a mentor for new substitute teachers when necessary.
Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
Left notes for head teacher about notable students, events and problems.
Explained assignments and relayed information from lead teacher.
Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
Answered student questions about course concepts.
Assisted struggling students with classroom assignments with one-on-one tutoring.
Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
Retail Sales Merchandiser
Kendal Merchandiser Services
Billings, Montana
06.2014 - 08.2015
Implemented seasonal merchandising strategies to drive customer engagement and increase sales.
Analyzed sales trends to optimize product displays and align with customer preferences.
Collaborated with store managers to optimize inventory management processes.
Conducted regular audits to ensure compliance with merchandising standards.
Communicated effectively with vendors regarding stock levels and promotions.
Maintained cleanliness and organization of merchandising displays and shelves.
Reorganized sales floor to promote sales, displaying high demand products in prime locations.
Assisted in product placement and visual merchandising strategies.
Affixed price tags on products to ensure accurate pricing information for customers. and descriptive signage to enhance displays and promote items.
Generated reports summarizing store performance metrics such as sales figures, profit margins.
Maintained accurate inventory records to ensure availability of merchandise.
Provided exceptional customer service by advising customers on product features and benefits.
Assisted customers in selecting appropriate items for their needs and answered questions about merchandise features, benefits, warranties.
Ensured compliance with all local laws regarding health regulations, safety standards.
Implemented promotional activities such as end caps, shelf talkers, demonstrations.
Planned special events such as grand openings or holiday promotions in order to drive traffic into stores.
Participated in weekly meetings with store managers and other departments to discuss current sales trends and upcoming initiatives.
Designed visually appealing displays that highlighted products and attracted customer attention.
Worked closely with marketing team on advertising campaigns targeted towards specific demographics.
Researched new product lines that could be beneficial to the company's bottom line.
Reviewed sales data from POS system to determine best selling items and adjust inventory levels accordingly.
Communicated and coordinated execution of planograms with store management.
Analyzed customer feedback to recommend product adjustments and improvements.
Prepared detailed reports on merchandising activities, results, and forecasts for management review.
Analyzed sales data to adjust product placement and inventory levels for optimal performance.
Fostered strong relationships with store staff and management to ensure smooth operation of merchandising activities.
Coordinated seasonal merchandise changes and updates in line with fashion trends and consumer demand.
Restocked shelves with current merchandise in attractive displays to promote sales.
Helped customers locate desired items and assisted with carrying heavy loads.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Holiday Helo
Kendal Merchandise
Billings, Montana
05.2014 - 05.2014
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified customer needs quickly to provide tailored assistance.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Proposed ideas and solutions that improved teamwork and project results.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Collaborated with cross-functional teams to complete project tasks.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Managed time to complete tasks on schedule, ensuring timely project delivery.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Completed day-to-day duties accurately and efficiently.
Cashier
Plaza Liquor
Bisbee, Arizona
07.2013 - 02.2014
Processed customer transactions accurately and efficiently at a busy liquor store.
Accepted cash and credit card payments, issued receipts and provided change.
Maintained an organized and clean checkout area, enhancing safety and operational efficiency.
Provided excellent customer service to enhance shopping experience and address inquiries.
Greeted customers and answered any questions they had about the store's products and services.
Educated customers on promotions and product offerings, increasing sales engagement.
Delivered high level of customer service to patrons using active listening and engagement skills.
Maintained cleanliness and organization of checkout area to promote safety and efficiency.
Assisted with various tasks as directed by management to support store operations.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Collaborated with team members to handle peak hours effectively during busy periods.
Trained new team members in cash register operation, stock procedures, and customer services.
Assisted in stocking shelves, ensuring products were accessible and properly displayed.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Trained new team members on cash register operation and customer service protocols, improving team competency.
Conducted price checks for special orders or discounts as requested by customers.
Organized promotional displays or arranged merchandise on counters or tables to promote sales.
Processed returns and exchanges of merchandise in accordance with store policies.
Assisted management with various tasks to support operations.
Learned roles of other departments to provide coverage and keep store operational.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Assisted customers over the phone regarding store operations, product information and order placement.
Processed returns and exchanges of merchandise in accordance with store policies.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Resolved customer complaints professionally in accordance with company policy.
Maintained work area and kept cash drawer organized.
Built and maintained productive relationships with employees.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Offered customers carry-out service at completion of transaction.
Checked personal identifications during alcohol and tobacco sales.
Cashier/Customer Service
Alcon
Bisbee, Arizona
07.2013 - 02.2014
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed customer transactions with accuracy and speed while operating cash register.
Accurately handled cash, credit, and debit transactions during shifts.
Received customer payments at checkout.
Greeted customers and answered any questions they had about the store's products and services.
Assisted customers with product inquiries, delivering exceptional service.
Provided exceptional customer service by actively listening and engaging with patrons.
Resolved customer issues and complaints promptly to enhance satisfaction.
Maintained organized and clean checkout area to enhance customer experience.
Followed company policies for handling returns and exchanges diligently.
Collaborated with team members to ensure smooth store operations.
Stocked merchandise on shelves and organized displays regularly.
Assisted customers over the phone regarding store operations, product information and order placement.
Helped with purchases and signed customers up for rewards program.
Child care
Self Employed Services
Bisbee, Arizona
02.2012 - 02.2013
Assisted with the development of individual child care plans for each child.
Assisted parents in developing child care plans that met their individual needs.
Collaborated on development of individualized child care plans to support each child's growth and development.
Cared for sick children following doctor's orders for medication administration and special care needs.
Maintained records of attendance, progress reports, incident reports, and other documents related to child care services.
Documented attendance, progress reports, and incident reports to ensure compliance and enhance child care services.
Performed light housekeeping duties related to child care such as laundry and meal preparation.
Provided transportation assistance and child care referrals.
Provided support services such as transportation assistance or child care referrals when needed.
Designed and led age-appropriate activities to promote engagement and learning in a child care setting.
Provided care for sick children by administering medications and following doctor's instructions. following doctor's orders for medication administration and special care needs.
Created positive relationships between parents and guardians and their children while in my care.
Developed positive relationships with both parents and children while providing compassionate care.
Prepared weekly reports detailing incidents that occurred during the week involving children in care.
Communicated regularly with parents about their children's growth milestones and daycare experiences.
Live in Nanny
Married couple
Tucson, Arizona
05.2011 - 01.2013
Provided daily care and supervision for children in a family setting.
Organized educational activities and playtime that fostered children's learning and development.
Prepared healthy meals and snacks for children based on dietary needs.
Maintained a clean, safe environment that supported children's well-being and growth.
Communicated effectively with parents regarding children's progress and needs.
Managed daily schedules, including school drop-offs and extracurricular activities.
Assisted with homework and educational projects to support academic success.
Assisted with grocery shopping for food items suitable for all members of the family.
Provided overnight care during vacations or weekend trips away from home.
Maintained a safe environment in the home by monitoring children's play.
Prepared a variety of nutritious meals for the family to promote healthy eating habits. for the family according to dietary requirements.
Read stories to children at bedtime and during leisure time.
Tutored the children in their homework assignments.
Played games with the kids that encouraged learning through fun activities.
Instructed children on proper hygiene habits such as brushing teeth and washing hands.
Managed discipline issues with patience and firmness when necessary.
Encouraged healthy eating habits among the kids by preparing nutritious snacks.
Organized indoor and outdoor activities to keep the kids occupied.
Kept accurate records of each child's activities and behaviors.
Accompanied children to extracurricular activities such as sports practices or music lessons.
Provided transportation for school, doctor's appointments, and other errands.
Created age-appropriate crafts that helped stimulate creativity in the kids.
Planned educational field trips that allowed for further exploration of topics being studied in school.
Transported children to and from school, extra-curricular activities and play-dates.
Prepared nutritious meals, cleaned laundry, and sanitized play areas.
Followed routines to foster stability and structure in children's lives during parental absences.
Facilitated safe, caring, and warm environment for children to stimulate development.
Created nurturing environments that stimulated emotional, social, and intellectual development.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Cooked nutritious meals to promote healthy diet and nutrition.
Helped children discover enrichment activities to inspire imagination and creativity.
Monitored playtime to prevent overuse of technology, television, or other influences.
Regulated children's schedules to balance rest, learning, and play.
Minimized TV and mobile device time by engaging children with games and physical books.
Assisted children with completing homework and special assignments to improve academic performance.
Planned recreational activities to enhance physical development and explore stimulating exercises.
Administered first aid and medication as needed, ensuring child safety and well-being.
Accompanied family on trips, providing consistent care and maintaining routines.
Collaborated with parents to establish and adjust behavior management strategies.
Managed daily schedules for multiple children, ensuring timely attendance at school and extracurricular activities.
Managed children's laundry and wardrobe, including organizing and purchasing when necessary.
Coordinated playdates and social interactions to encourage positive social development.
Negotiated conflicts among children, teaching problem-solving and communication skills.
Monitored children's behavior and reported concerns and milestones to parents.
Engaged with children on individual basis to build positive, trusting relationships.
Taught reading, arts and crafts and lap play to encourage intellectual development.
Engaged in after-school activities by assisting with sports practice and homework assignments.
Assigned age-appropriate chores to encourage self-confidence and responsibility.
Volunteer Work
Animal Shelter
Bisbee, Arizona
06.2009 - 11.2010
Ensured sanitary environment through thorough cleaning of animal cages and attentive care.
Adhered to all organization policies related to volunteer work including attendance requirements and dress code standards.
Engaged with cats and dogs in a shared setting to promote socialization.
Supported the development of functional work skills through job coaching or volunteer opportunities.
Built and maintained working relationships with peers and upper management.
Interacted with cats and dogs in a communal area to enhance their social skills.
Supported health and well-being of animals by consistently providing regular feeding.