Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brenda Eloy

Pawtucket,RI

Summary

Experienced Bartender with 18 years in the hospitality industry, focused on delivering exceptional customer service. Skilled in multitasking and prioritizing tasks in fast-paced environments. Proficient in creating unique cocktails and contributing to menu development. Bilingual, facilitating effective interactions with guests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender

La Familia Restaurant
Taunton, Massachusetts
08.2023 - Current
  • Prepared and served diverse beverages to customers, enhancing overall dining experience.
  • Maintained cleanliness and organization of bar area during shifts.
  • Trained new bartenders on drink recipes and effective bar procedures.
  • Handled cash transactions accurately during peak service periods.
  • Developed signature cocktails highlighting La Familia's culinary style and culture.
  • Monitored guests' alcohol consumption to prevent over-intoxication.
  • Checked identification for age verification before serving alcoholic beverages.
  • Recommended food and drinks based on customer preferences and trends.

Transformational Stylist

Self-employeed
Boston, Massachusetts
01.2022 - 08.2023

Conducted consultations to assess clients' styling needs and preferences.

  • Created tailored looks based on individual styles, body types, and personalities.
  • Tracked current fashion trends to elevate client offerings.
  • Oversaw social media accounts, posting engaging content about fashion trends.
  • Handled payment processing and appointment scheduling for clients.
  • Kept comprehensive records of client transactions and services provided.
  • Employed internal software system for efficient appointment management.
  • Reviewed sales data to guide strategic purchasing decisions for growth.

Front of House Manager

Rail Stop Restaurant
Brighton, Massachusetts
01.2021 - 01.2022
  • Managed daily front-of-house operations in a high-traffic restaurant environment.
  • Oversaw employee recruitment, hiring, and performance management to ensure optimal staffing.
  • Coordinated special events including large parties and anniversaries to enhance guest experiences.
  • Tracked sales data and generated reports to analyze trends and inform decision-making.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction.
  • Negotiated contracts with service providers for entertainment and event logistics.
  • Managed reservations and seating arrangements to maximize dining efficiency.
  • Assisted in menu planning and communicated daily specials to staff and guests.

Education

High School Diploma -

Barnstable High School
Barnstable, MA

Skills

  • Beverage preparation
  • Cash handling
  • Customer service
  • Cocktail development
  • Drink recommendations
  • Event coordination

Languages

Portuguese
Full Professional

Certification

Serve Safe

Timeline

Bartender

La Familia Restaurant
08.2023 - Current

Transformational Stylist

Self-employeed
01.2022 - 08.2023

Front of House Manager

Rail Stop Restaurant
01.2021 - 01.2022

High School Diploma -

Barnstable High School
Brenda Eloy