Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Samuel Amponsah

Atlanta,USA

Summary

Experienced and detail-oriented property management expert with over 10 years of expertise in real estate and telecom cell site maintenance, including electrical and mechanical systems. Skilled in troubleshooting, repair procedures, and utilization of computerized control modules. Successfully manages both commercial and residential properties, ensuring adherence to safety standards and optimizing operational efficiency at the highest professional standards internationally. A proven leader in the field.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Property Manager (Commercial and Residential)

Goldkey Properties Limited
08.2018 - 07.2024
  • Company Overview: Goldkey’s Cantonments City project is a mixed-use development comprising residential, commercial office, retail, health and leisure facilities;
  • Managed daily operations of3 commercial and9 residential properties, ensuring optimal functionality and appearance
  • Developed and maintained strong relationships with tenants, addressing their needs and concerns promptly and professionally
  • Managed maintenance activities, schedule repairs, and ensured that properties are well-maintained and compliant with safety regulations
  • Prepared and managed property capex and opex budgets and ensure timely CAM fees and rent collection, while expenses were managed
  • Led, mentored, and motivated a team of property management staff, fostering a collaborative and productive work environment
  • Implemented and leveraged property management software (Buildium) and other relevant technologies to streamline operations and improve efficiency
  • Conducted regular property inspections to ensure compliance with local laws, safety regulations, and company standards
  • Negotiated and managed contracts with vendors and service providers, ensuring quality and cost-effective services
  • Developed and maintained a strong relationship with homeowners in the management of their units

Operations Manager (Nester Square & NCA Tower)

Broll Ghana Ltd
01.2016 - 08.2018
  • Managed the maintenance operations for2 commercial (mixed used and office) high rise properties totaling153,000 square feet and serving approximately1,000 staff members
  • Supervised a team of15 service providers of various scopes (soft and hard services)
  • Developed operational objectives, budgets, and forecasts for the2 properties
  • Prepared and allocated bills for all utilities to various tenants
  • Provided24-hour emergency service and maintained tenant satisfaction
  • Prepared and signed service contracts with providers
  • Ensured best quality of service delivery to all tenants
  • Prepared preventive maintenance plans for both buildings and ensured they were executed in a timely manner
  • Raised payment requests for all services to the Head of Department for approval

Facilities Officer (Nester Square & NCA Tower)

Broll Ghana Ltd
08.2015 - 01.2016
  • Oversaw maintenance and functionality of building systems (HVAC, plumbing, electrical) through regular inspections and preventive maintenance schedules for2 commercial buildings
  • Managed relationships with external contractors, monitor performance, and negotiate service contracts
  • Ensured adherence to health and safety regulations, conducted safety audits, and maintain emergency response plans
  • Assisted with space planning, supported fit out projects, and served as the primary contact for tenant inquiries and complaints
  • Contributed to facilities budgeting, monitor expenses, and identify cost-saving opportunities
  • Implemented sustainable practices and monitored energy consumption for efficiency improvements

Instrument Supervisor (Westbay Lagoon)

Brookfield Multiplex
12.2013 - 12.2014
  • Supervised the maintenance of surveillance systems (CCTV, DVRs and monitors for all4 main gates)
  • Ensured magnetic auto control barriers MTS-6 with safety loops for all4 main gates were functioning effectively at all times
  • Responsible for the functionality of main sliding gates with Aprimatic ONDA2002 motors and safety photocells and loops for all4 main gates
  • Ensured telephone systems for4 main gates including Q-tel boxes for the entire villas were functional at all times
  • Inspected and undertook the maintenance of navigation aids installed on the Legtaifiya Westbay Lagoon
  • Performed daily routine checks of the above-mentioned systems including the entire gate houses
  • Prepared incident damage reports on above mentioned areas to be escalated to subcontractor for rectification
  • Supervised teams of subcontractors executing all PM and CM
  • Ensured all work orders for all electromechanical, surveillance and access control works were issued to subcontractors and closed after the escalated fault has been resolved
  • Approved requests for the replacements of parts to be procured by the vendors

Maintenance Site Supervisor

Ericsson
01.2012 - 12.2013
  • General supervision of subcontractors with respect to work on all electrical and power plants on over200 MTN cell sites in Ghana
  • Overseeing the installation, testing, commissioning and in routine operation and maintenance of cell site electrical systems, Fire Alarm and Power Plant Equipment such as Rectifiers, Batteries, Generators and UPS systems as per Engineering standards
  • Checking and confirming the quality of routine maintenance done on electrical and power plants
  • Overseeing and coordination with the logistics department for all spares needed in the resolution of particular faults
  • Giving final approval for payment of both routine(preventive) and non-routine(corrective) tasks / jobs performed on site as well as ensuring payments made conform with Service Levy Agreements (SLA)
  • Working hand-in-hand with field technicians in order to eliminate escalation of faults, by attending to all call outs24/7 to reduce MTTR and obtain a higher power availability between99.8% to100%

Maintenance Supervisor

i Engineering Ghana Ltd.
05.2011 - 01.2012
  • General supervision of maintenance technicians with respect to work on all electrical and power plants on over200 MTN cell sites in of Ghana
  • Overseeing the installation, testing, commissioning and in routine operation and maintenance of cell site electrical systems, Fire Alarm and Power Plant Equipment such as Rectifiers, Batteries, Generators and UPS systems as per Engineering standards
  • Checking and confirming the quality of routine maintenance done on electrical and power plants and reporting to client on each status
  • Overseeing and coordination with the logistics department for all spares needed in the resolution of particular faults
  • Reconciling all information with respect to consumables used during routine (preventive) and non-routine (corrective) tasks / jobs performed on site as per our Service Levy Agreements (SLA)
  • Working hand-in-hand with field technicians in order to eliminate escalation of faults, by attending to all call outs24/7 to reduce MTTR and obtain a higher power availability between99.8% to100%

Maintenance Technician

i Engineering Ghana Ltd.
12.2010 - 05.2011
  • Handled all electromechanical maintenance operations in assigned40 cell sites in Tema and its environs
  • Inspected cell site equipment, including power supplies, and cooling systems to ensure everything was functioning properly
  • Tested electrical and mechanical systems using diagnostic tools to detect potential issues before they led to failures
  • Cleaned equipment and calibrated various sensors, meters, and power systems to ensure optimal performance
  • Diagnosed issues when equipment failed or malfunctioned, identified faulty components (like cables, power units, or circuits), and repaired or replaced when needed
  • Responded to outages or breakdowns promptly, performing on-site repairs to restore services as quickly as possible
  • Checked and maintained backup batteries, generators, and uninterruptible power supplies (UPS) to ensure they can support the system during power outages
  • Ensured proper functioning of both AC and DC power systems that power the communication equipment
  • Maintained and inspected air conditioning and ventilation systems within cell site enclosures to ensure the equipment stays within optimal temperature ranges
  • Maintained detailed logs of preventative and corrective maintenance activities, including parts replaced, repairs made, and any system upgrades
  • Submitted reports on the performance and condition of the cell site equipment to supervisors or network operations teams for record-keeping and further analysis
  • Followed all safety protocols and regulations, including working at heights, as many cell sites are on towers or rooftops
  • Ensured that all maintenance activities comply with local and international telecommunications regulations
  • Worked with network operations, field engineers, or vendors to resolve more complex issues or upgrades at the cell sites

Intern

i Engineering Ghana Ltd.
06.2010 - 09.2010
  • Learning and acquiring cooperate skills was a necessity during my college days, on long vacations I embraced this opportunity by taking on these responsibilities;
  • Collaborated with architects, engineers and sub-contractors on cell site refurbishment project
  • Prepared, checked and collated document checklist to support telecom site designs and installations procedure
  • Interpreted CAD models and drawings
  • Interpreted blueprints, technical drawings, schematics and computer-generated reports for new sites
  • Aided in other administrative duties
  • Served as an IT assistant responsible for backing up data on workstations, resolved hardware and software issues pertaining to printing, scanning, copying, network administration as well as monitoring of the company's servers

Site Supervisor

Emmas Networking Services
06.2009 - 09.2009
  • Worked as a subcontractor for Leadcom Ghana Limited on renovation of Tigo cell sites in the northern and upper regions of Ghana
  • Handled reconciliation of travel expenses, sent daily report regarding civil, electrical and radio transmission snags and other eliminated services on sites
  • Supervised the correction of damaged concrete fence beam, replacement of damaged wire mesh fence and repainting of security guard house
  • Ensured all electrical cables were properly terminated, checked contacts of power breakers and replaced damaged air conditioners with their AVS

Education

Bachelor of Science - Electronics & Communication Engineering

All Nations University College
Koforidua, Eastern Region
01.2010

Skills

  • Complex problem solving
  • Self-motivated and proactive
  • Strong learning ability and technical adaptability
  • Team leadership and coordination
  • SCADA systems control and configurations
  • Architectural and electrical drawing interpretation
  • Computer networking and administration
  • CCTV systems
  • Domestic and commercial electrical installations and wiring knowledge
  • Budgeting and financial management
  • Computer hardware and software installation
  • Microsoft proficiency (Word,Excel,Powerpoint,Outlook)
  • Property management
  • Security management
  • Rent collection
  • Asset management
  • Lease renewals
  • Cost-reduction methods
  • Maintenance scheduling
  • Property tours and inspections
  • Staff management
  • Financial oversight
  • Personnel management
  • Violation resolution
  • Budget preparation
  • Social media engagement
  • Performance assessment
  • Work order management
  • Groundskeeping
  • Incident reporting
  • Building maintenance

Certification

  • Certification in Facilities Management Course conferred by Ghana Institution of Engineering (GhIE)
  • Certified Sales & Marketing Expert by French Business of Commerce & Lucas University College
  • Certified Mahindra Generator Servicing & Maintenance Expert

Affiliations

  • Chartered Institute of Builders (CIOB) since2019
  • Institute of Facilities Managers Association (IFMA), ID1241756

Timeline

Property Manager (Commercial and Residential)

Goldkey Properties Limited
08.2018 - 07.2024

Operations Manager (Nester Square & NCA Tower)

Broll Ghana Ltd
01.2016 - 08.2018

Facilities Officer (Nester Square & NCA Tower)

Broll Ghana Ltd
08.2015 - 01.2016

Instrument Supervisor (Westbay Lagoon)

Brookfield Multiplex
12.2013 - 12.2014

Maintenance Site Supervisor

Ericsson
01.2012 - 12.2013

Maintenance Supervisor

i Engineering Ghana Ltd.
05.2011 - 01.2012

Maintenance Technician

i Engineering Ghana Ltd.
12.2010 - 05.2011

Intern

i Engineering Ghana Ltd.
06.2010 - 09.2010

Site Supervisor

Emmas Networking Services
06.2009 - 09.2009

Bachelor of Science - Electronics & Communication Engineering

All Nations University College

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Samuel Amponsah