Brenda Fernandez
Madera,CA
Summary
Resourceful Online Personal Shopper with proven track record of completing shopping tasks quickly and efficiently. Specialize in strategic product selection, customer relationship management, and innovative problem-solving to meet varying client needs. Excel in time management, adaptability, and communication, ensuring seamless shopping experiences for clients. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
Madera, CA
11.2023 - Current
- Greeted customers and provided excellent customer service.
- Provided detailed product information to customers.
- Assisted in selecting items according to customer preferences.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Determined to find every item they desired on their online order.
Bakery Dispatcher
Vallarta Supermarkets Inc.
Madera, CA
08.2022 - 11.2023
- Received incoming orders from customers and dispatched them to the bakery staff.
- Interacted with customers over the phone or in person when necessary to confirm delivery details.
- Verified accuracy of orders prior to dispatching them out for delivery.
- Provided excellent customer service to foster satisfaction and loyalty.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Labeled bakery items by inputting data into digital weighing machine.
- Prepared and packaged bakery goods for display and sale.
- Took custom cake and bakery orders, ensuring all details were accurately recorded.
- Ensured freshness and quality of bakery goods by performing regular quality checks.
- Greeted customers and provided exceptional customer service in a fast-paced bakery setting.
- Cleaned baking equipment, utensils, and work areas according to hygiene standards.
- Labeled bakery products with prices, ingredients, and allergen information.
Education
High School Diploma -
Madera South High School
Madera, CA06-2022
Skills
- Customer Service in Retail
- Fluent Bilingual Communication
- Hospitality and accommodation
- Product picking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Online Personal Shopper
Walmart
11.2023 - Current
Bakery Dispatcher
Vallarta Supermarkets Inc.
08.2022 - 11.2023
High School Diploma -
Madera South High School
Similar Profiles
Braden MooreBraden Moore
Team Member at WalmartTeam Member at Walmart
Santrena StanleySantrena Stanley
Customer Service Manager at WalmartCustomer Service Manager at Walmart
Preet ShahPreet Shah
Lead Certified Pharmacy Technician at WalmartLead Certified Pharmacy Technician at Walmart
Aisha KhaledAisha Khaled
Digital Personal Shopper at WalmartDigital Personal Shopper at Walmart
Kristine AalgaardKristine Aalgaard
Teacher at Stoneridge Christian SchoolTeacher at Stoneridge Christian School