Summary
Overview
Work History
Education
Skills
Certifications And Permits
Languages
Timeline
Generic

Brenda Fernandez

Midway City,CA

Summary

Dynamic Security Quality Control Manager with extensive experience at Patrol Solutions, excelling in incident response and compliance. Proven leadership in training and development, enhancing team performance and accountability. Skilled in operational excellence and quality control, adept at problem resolution and fostering a culture of safety and security.

Overview

5
5
years of professional experience

Work History

Security Quality Control Manager/ Security Director

Patrol Solutions
Commerce
07.2024 - Current
  • Responded to security incidents and conducted thorough investigations to ensure safety compliance.
  • Provided corrective counseling to officers, enhancing overall team accountability and performance.
  • Recruited and interviewed candidates to build a skilled security team aligned with company standards.
  • Training and development: Organizing training sessions for employees and company protocols.
  • Dispatching: Dispatching for all of Southern California, Sacramento and East Bay branches.
  • Scheduling: Scheduling for Southern California, Sacramento and east bay branches.

Field Supervisor/ Fleet Coordinator

Brosnan Risk Consultants
West Covina
02.2021 - 07.2024
  • Managed fleet operations, coordinating maintenance and logistics for efficient field support.
  • Responded to field incidents, ensuring quick resolution and minimal disruption.
  • Performed regular site visits to verify compliance with company protocols.
  • Trained incoming employees on field protocols and safety procedures.

Security officer

Allied Universal
Irvine, CA
02.2024 - 04.2024
  • Responded to incidents including theft and vehicle damages to mitigate risks and ensure safety.
  • Responded to alarms and emergency situations promptly and effectively.
  • Monitored premises to maintain safety and security for clients and visitors.
  • Conducted daily area checks of stores to identify security vulnerabilities.
  • Collaborated with law enforcement during incidents requiring additional support.

Education

High School Diploma -

Westminster High School
06-2017

Skills

  • Training and development
  • Communication Skills
  • Attention to detail
  • Organization skills
  • Interpersonal skills
  • Project management
  • Incident Response
  • Adaptive to change
  • Problem resolution
  • Leadership development
  • Operational excellence
  • Compliance
  • Operation Monitoring
  • Quality control
  • Corrective actions
  • Multitasking Abilities

Certifications And Permits

  • Guard Card
  • Baton Certification
  • Pepper Spray Permit
  • AED certification
  • CPR Certification
  • Taser Certification
  • Arrest and Control Certification

Languages

Spanish
Professional
English
Professional

Timeline

Security Quality Control Manager/ Security Director

Patrol Solutions
07.2024 - Current

Security officer

Allied Universal
02.2024 - 04.2024

Field Supervisor/ Fleet Coordinator

Brosnan Risk Consultants
02.2021 - 07.2024

High School Diploma -

Westminster High School
Brenda Fernandez