Summary
Education
Skills
Transportation and Delivery
Organizational Office Skills
Customer Service
Sales
Timeline
Generic

Rofa Ows

San Jacinto,CA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Education

High School Diploma -

Grace M. Davis High School
Modesto, CA
05-2016

Skills

  • Outstanding communication/listening skills
  • Special talent for identifying customers' needs and presenting effective solutions
  • Exceptional ability to quickly master new computer software and apply its full range of capabilities
  • Quick learner, self-motivated, honest, hardworking, and dependable
  • Bilingual and able to apply it to the seven-step sales process, including the upsell
  • Sales
  • Meet, and often exceed sales expectations by employing a natural conversation Able to speak to diverse groups of customers of all ages using my bilingual capabilities
  • Often include add-on sales items with each transaction by making appropriate product suggestions to all customers
  • Consistently demonstrated accurate management of cash register, no shorts, no overages
  • Developed expertise in "suggestive sales" method, leading to effective close sales
  • Confidentially greet customers of all ages to determine needs and interests for the purpose of presenting appropriate products
  • Proven skills in team performance Able to balance a variety of responsibilities as necessary
  • Always followed up with customer service regarding special requests, complaints, and customer satisfaction
  • Demonstrated comprehensive knowledge of store products Learned to identify features and benefits of new stock items to provide better customer service
  • Transportation delivery
  • Parts or food delivery
  • Organizational Office Skills
  • Professional use of business telephone and relaying messages
  • Confident, working knowledge of business machines, copier, computer, and printer
  • Payment Collection

Transportation and Delivery

Parts or food delivery

Organizational Office Skills

Professional use of business telephone and relaying messages, Confident, working knowledge of business machines, copier, computer, and printer

Customer Service

Confidentiality greet customers of all ages to determine needs and interests for purpose of presenting appropriate products, Proven skills in team performance. Able to balance a variety of responsibilities as necessary, Always followed up with customer service regarding special requests, complaints, and customer satisfaction, Demonstrated comprehensive knowledge of store products. Learned to identify features and benefits of new stock items in order to provide better customer service

Sales

Meet, and often exceed sales expectations by employing a natural conversation. Able to speak to diverse groups of customers of all ages using my bilingual capabilities., Often include add on sales items with each transaction by making appropriate product suggestions to all customers, Consistently demonstrated accurate management of cash register, no shorts, no overages, Developed an expertise in “suggestive sales” method, leading to effective close sales

Timeline

High School Diploma -

Grace M. Davis High School
Rofa Ows