Brenda Fowler
Danielsville,GA
Summary
Dynamic and results-driven professional with extensive experience at Baker & Taylor, excelling in warehouse operations and shipping/receiving. Proven ability to enhance efficiency through streamlined processes and effective team leadership. Skilled in Microsoft Office and adept at fostering communication, ensuring a safe and productive work environment.
Professional logistics professional prepared for supervisory role. Skilled in inventory management, quality control, and workflow optimization. Strong focus on team collaboration and achieving results. Reliable, adaptable, and effective in fast-paced environments.
Results-driven professional with extensive experience in managing receiving operations. Known for ensuring smooth workflow and maintaining high standards of inventory control. Consistently fosters team collaboration and adapts to changing needs, showcasing strong organizational and communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Receiving Supervisor
Baker & Taylor
11.2012 - 04.2025
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
- Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
Shift Supervisor
Burger King
09.2011 - 11.2012
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Education
High School Diploma -
Madison County High
Danielsville, GA05-1985
Skills
- Computer skills
- Shipping and receiving
- Warehouse operations
- Load planning
- Stock control
- Self-motivated and independent
- Microsoft Office Suite
- Records management
- Warehouse software systems
Certification
- Licensed Fork Lift Driver - 2015 - 2025
Languages
English
Full Professional
Timeline
Receiving Supervisor
Baker & Taylor
11.2012 - 04.2025
Shift Supervisor
Burger King
09.2011 - 11.2012
High School Diploma -
Madison County High
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