Brenda Garcia
Riverdale Park,MD
Summary
Experienced professional focused on meeting or exceeding objectives seeking Radiologic Technologist position. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.
Overview
12
12
years of professional experience
Work History
Radiologic Technologist
MedStar Georgetown University Hospital
Washington, MD
07.2022 - Current
- Operated portable x-ray machines in order to capture images of patients at bedside or other locations inside the hospital premises.
- Reviewed medical histories and prepared patients for exams by positioning them appropriately on the exam table.
- Maintained a safe environment by adhering to radiation safety protocols and guidelines.
- Helped patients feel comfortable with procedures by explaining steps and answering questions.
- Prepared sterile trays containing instruments necessary for special procedures like arthrograms.
Patient Care Coordinator
Columbia Physical Therapy In Motion
Columbia, MD
01.2018 - 07.2022
- Acted as main point of contact for patients, doctors and staff by closely reviewing medical charts and maintaining high levels of communication.
- Established rapport and relationships with patients and external partners to cross-train and support medical staff.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Liaised between patients, insurance companies and billing office.
- Coached new hires on company processes while managing employees to achieve maximum production.
Front Desk Receptionist/Medical Biller
White Oak Physical Therapy/ College Park PT
Silver Spring, MD
02.2015 - 12.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Adhered to established standards to safeguard patients' health information.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Cashier
Blaze Pizza
Bethesda, MD
07.2014 - 02.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Front Desk Receptionist
Friendship Heights Village Community Center
Chevy Chase, MD
06.2012 - 06.2013
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Transcribed phone messages and relayed to appropriate personnel.
Education
Associate of Applied Science - Radiologic Technology
Fortis College - Largo
Landover, MD07.2022
High School Diploma -
Northwestern High School
Hyattsville, MD05.2013
Skills
- Patient safety
- Database Search and Data Entry Skills
- Interdepartmental Collaboration
- Patient Confidentiality
- Digital Radiography
- Computerized Time Management Systems
- Radiologic Imaging
- Patient Engagement
- Workplace Safety
- Patient Vital Taking
- Calming Strategies
- Infection Control Procedures
Language
Spanish
Native/ Bilingual
Technical Skills
- Fuji Film
-Phillips
-GE
-Siemens
-Hologic
-C-arm (GE, Ziehm)
-Fluoroscopy
-Portable
Timeline
Radiologic Technologist
MedStar Georgetown University Hospital
07.2022 - Current
Patient Care Coordinator
Columbia Physical Therapy In Motion
01.2018 - 07.2022
Front Desk Receptionist/Medical Biller
White Oak Physical Therapy/ College Park PT
02.2015 - 12.2017
Cashier
Blaze Pizza
07.2014 - 02.2015
Front Desk Receptionist
Friendship Heights Village Community Center
06.2012 - 06.2013
Associate of Applied Science - Radiologic Technology
Fortis College - Largo
High School Diploma -
Northwestern High School
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