Brenda Garcia
Las Vegas,NV
Summary
Proven track record at Christian Morris Trial Attorneys/Nettles Morris, adept in case management and negotiations, enhancing client satisfaction through effective communication and meticulous attention to detail. Excelled in streamlining processes, achieving a high settlement success rate, and demonstrating exceptional problem-solving and teamwork skills.
Overview
23
23
years of professional experience
Work History
Negotiations/Sr. Case Manager
Christian Morris Trial Attorneys/Nettles Morris
03.2011 - Current
- NEGOTIATIONS
- Review demand packages to insurance companies
- Sort and read through medical records, insurance correspondence and settlement releases on behalf of clients.
- Summarize case facts
- Negotiate clients' ensure case with insurance adjusters to obtain the highest settlement possible.
- Maintain communication with clients to guide them through the settlement process to ultimately settle their case.
- Negotiate post-settlement liens including health insurance liens and medical provider liens
- Regularly keeping clients informed
- Providing status updates to providers
- Drafting & submitting reduction letters to providers
- Drafting settlement breakdown
- Meeting with clients for final settlement disbursal.
- CASE MANAGEMENT
- Interview prospective clients
- Organizing and maintaining case files, both electronic and paper in accordance with the law firm's policy.
- Collect case evidence and documentation
- Open claims with 3rd/1st party
- Schedule doctor appointments and monitor medical treatment for clients
- Help client with their property damage claims
- Submit medical payment claims to insurance companies
- Overseeing the case management process and ensuring cases progress smoothly to a timely resolution
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Sr. Case Manager
Weiss & Weiss
01.2002 - 03.2011
- Interviewed prospective clients
- Collect case evidence and documentation
- Schedule medical treatment for clients
- Monitored client's medical treatment
- Opening 3p/1p claims with insurance companies
- Sending letters of representation to insurance companies
- Submitting medical payments claims to insurance companies
- Organizing and maintaining case files
- Communicating case status with clients and adjusters
- Overseeing the case management process and ensuring cases progress smoothly to a timely resolution.
- Performed thorough interviews and documented all details.
- Mentored junior case managers to enhance their skill sets and promote professional growth.
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Effective communication skills
- Strong work ethic
- Teamwork skills
- Attention to detail
- Adaptability
- Time Management
- Excellent customer service skills
Timeline
Negotiations/Sr. Case Manager
Christian Morris Trial Attorneys/Nettles Morris
03.2011 - Current
Sr. Case Manager
Weiss & Weiss
01.2002 - 03.2011
Similar Profiles
Jamie WhiteJamie White
Manager at Morris & Morris, P.C.Manager at Morris & Morris, P.C.
Mary MorrisMary Morris
Partner at Morris & Morris, P.A.Partner at Morris & Morris, P.A.
Rick RoyRick Roy
Cloud Architect (Senior Manager at Altria Client Services, Altria Group, Inc, Morris, Morris Capital CorporationCloud Architect (Senior Manager at Altria Client Services, Altria Group, Inc, Morris, Morris Capital Corporation