Brenda Garcia
Benton City,WA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
25
25
years of professional experience
Work History
Manager
Highlands Organic Market
Richland, WA
08.2007 - Current
- Managed daily operations, including assigning tasks to employees, overseeing inventory management, and ensuring tills are accurately counted at end of day
- Oversaw customer service to ensure customers are helped and satisfied, increasing repeat business
- Developed and implemented strategies to improve productivity, resulting in tasks being completed in a timely manner
Cashier
Andy's Market
College Place, WA
07.2004 - 08.2007
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments to reduce errors
- Managed high-volume checkout lanes during peak hours, maintaining accuracy and speed to enhance customer satisfaction
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, and gift cards, improving transaction efficiency
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies to maintain a welcoming environment
Housekeeper (SUMMER JOB)
Alta Lake Golf Resort
Pateros, Washington
06.2001 - 08.2002
- Cleaned guest rooms and common areas to maintain resort standards.
- Cleaned all areas of bathrooms, and rooms.
- Managed laundry services, ensuring fresh linens for each room.
- Organized cleaning supplies and equipment for next day use.
- Ensured safe usage of cleaning products during tasks.
Education
High school diploma -
Upper Columbia Academy
Spangle, WASkills
- Retail management
- Operational management
- Inventory management
- POS systems
- Customer service
- Time management
- Multitasking
- Detail orientation
- Conflict resolution
- Oversee proper cleaning and sanitation
Languages
- English, Bilingual
- Spanish, Bilingual
Timeline
Manager
Highlands Organic Market
08.2007 - Current
Cashier
Andy's Market
07.2004 - 08.2007
Housekeeper (SUMMER JOB)
Alta Lake Golf Resort
06.2001 - 08.2002
High school diploma -
Upper Columbia Academy