Brenda Godfrey
Deltona,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Senior Facilities Coordinator
Deloitte
Lake Mary, FL
06.2022 - Current
- Performed security checks to identify areas of concern and implement mitigation techniques
- Conducted regular inspections on building systems to verify proper operating conditions
- Evaluated facilities, furniture, and equipment to maintain ergonomic work environment
- Called in equipment repair services and maintained office supplies by ordering new inventory
- Tracked inventory of cleaning products and materials to maintain optimum supply levels
- Hired and coordinated with vendors to perform preventive maintenance work at facility
- Oversaw vendor-provided building, janitorial, pest control and landscaping services
- Coordinated resources and delegated assignments to maintain efficient building operations
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Senior One Team Ambassador
Deloitte
Lake Mary, FL
12.2017 - 06.2022
- Promoted positive company image through superior customer service experiences
- Met and exceeded goals for high-volume personal sales through clientele development and product knowledge
- Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios
- Provided written responses to customer inquiries via e-mail, meeting service expectations
- Secured personnel and premises by inspecting buildings and patrolling property
- Documented security-related situations and submitted in-depth reports to superiors
- Observed patrons and customers to quickly address security situations
- Responded to accidents and administered first aid to individuals
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Served visitors by greeting, welcoming, and directing to appropriate personnel
- Reported suspicious individuals to supervisor
- Supervised setup of conference rooms for meetings and office events in common areas
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Signed for packages, recorded deliveries, and distributed to personnel
- Preserved office security by following safety procedures and controlling access via reception desk
- Directed visitor security screening before allowing entry
- Assisted staff and executives with special projects
- Managed office duties and basic administrative tasks organized and cleaned workspace, ordered materials, and answered phone calls
- Worked with office manager to attain operational goals.
Security Officer
Allied Universal Security Services/Deloitte
Lake Mary, FL
05.2015 - 11.2017
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
- Documented security-related situations and submitted in-depth reports to superiors
- Warned persons of rule infractions or violations and evicted violators from premises
- Monitored premises and recorded activity in daily officer reports
- Addressed problems quickly and reported clear information while working under minimal supervision
- Observed patrons and customers to quickly address security situations
- Completed incident reports to record security or loss prevention incidents
- Responded to accidents and administered first aid to individuals
- Reported safety hazards for remediation response.
Education
Bachelor of Arts - Criminal Justice
Keiser Career College - Pembroke Pines
06.2016
Skills
- Self Motivation
- Continuous Improvement
- Reliability
- Analytical Thinking
- Time management abilities
- Attention to Detail
- Multitasking
- Time Management
- Planning & Organizing
- Critical Thinking
- Safety and Security Procedures
- Problem Identification
- Security Reporting
- Security Operation Evaluation
- Project Scheduling
- Cost Control
- Work Planning and Prioritization
- Detail Oriented
- Vendor Selection
- Problem-solving aptitude
- MS Excel
References
References available upon request.
Timeline
Senior Facilities Coordinator
Deloitte
06.2022 - Current
Senior One Team Ambassador
Deloitte
12.2017 - 06.2022
Security Officer
Allied Universal Security Services/Deloitte
05.2015 - 11.2017
Bachelor of Arts - Criminal Justice
Keiser Career College - Pembroke Pines
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