Brenda Gonzalez
Lakewood
Summary
Motivated Medical Assistant with a background in home health care and customer service. Proficient in patient support, appointment coordination, and HIPAA regulations, bringing a unique perspective to patient care and collaboration in healthcare settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Home Health Aide
Visiting Angles
Brick
01.2024 - 01.2025
- Provided emotional support through companionship, attentive listening, and engaging conversations to enhance patient well-being.
- Coordinated medical appointments by scheduling transportation and arranging telehealth visits to ensure patients received timely care.
- Adhered strictly to privacy regulations (HIPAA) when handling confidential patient information.
- Monitored clients' health conditions and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients in their homes.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Changed bed linens and maintained a clean living environment for the client's safety.
Online Order Filling Team Associate
Walmart
Howell
01.2023 - 01.2024
- Provided assistance to customers
- Demonstrated effective verbal communication
- Collaborated with team members
- Guided team towards objectives
- Trained new associates on store policies and procedures.
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Built and maintained working relationships with peers and upper management.
Volunteer
Holy Family Church
Lakewood
01.2023 - 01.2024
- Assisted children with homework assignments in a supportive environment.
- Supported the teacher by assisting children with essential learning activities.
Education
Medical Assistant Program -
American Institute
Toms River, NJ03-2026
High School Diploma -
Lakewood High School
Lakewood, NJ06-2023
Skills
- General Office Support
- General Patient Care
- Phones/Receiving Patients
- Insurance Verifications
- Home Safety Assessment
- Scheduling Appointments
- Medical Terminology
- Patient Safety Protocols
- HIPAA guidelines
- Vital signs assessment
- Care Plan Management
- Patient Charting
- Phlebotomy
- Injection Prep
- EKGs
- Wound/Suture Care
- Specimen Collections
- Basic First Aid
- Direct patient support
- Toileting support
- Bathing support
- Dressing support
- Emotional care
- Catheter care
- Patient transportation
- Feeding support
- Personal hygiene support
- Vital signs
- Infection control
- Caregiver training
Certification
- CPR, 01/01/25
- AMCA CMAC, 04/02/26
- BLS, 10/16/25
Volunteer Participation
Holy Family Church, Lakewood, NJ, 01/01/23, 01/01/24, Helping children with school work, Helping the teacher with the children with necessary
Languages
Spanish
Limited
Timeline
Home Health Aide
Visiting Angles
01.2024 - 01.2025
Online Order Filling Team Associate
Walmart
01.2023 - 01.2024
Volunteer
Holy Family Church
01.2023 - 01.2024
Medical Assistant Program -
American Institute
High School Diploma -
Lakewood High School