Jill Serpa

Home health care provider

• Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Administered medication as directed by physician.
• Scheduled and coordinated medical appointments.
• Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
• Provided transportation and appointments management.
• Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

• Assisted patients with daily living activities, promoting independence and preserving dignity.
• Enhanced patient comfort by providing compassionate and attentive care.
• Completed household management tasks for clients within private home settings.
• Administered medication as directed by physician.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
• Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Coordinated meal planning efforts based on dietary restrictions or preferences, ensuring proper nutrition intake for all assigned clients.
• Performed wound care duties diligently, reducing risk of infection and accelerating the healing process.
• Addressed emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Maintained detailed records of patient progress, ensuring accurate communication among healthcare providers and continuity of care across multiple visits.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Collaborated with families to address concerns or unmet needs, fostering ongoing communication and collaboration in support of patient wellbeing.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.