Brenda Grachek
Saint Paul,MN
Summary
Dynamic professional with extensive experience at FedEx, excelling in project management and team collaboration. Successfully enhanced operational efficiency and drove sales initiatives while fostering a positive team culture. Proficient in utilizing FedEx brand tools and Canva to deliver creative solutions that support business objectives and elevate team performance.
Overview
14
14
years of professional experience
Work History
Sales Support Specialist, New Account Setup Team
FedEx
Remote
06.2021 - 09.2025
- Established new freight, parcel, and digital accounts on behalf of sales for customers in the United States, Canada, and Mexico.
- Reviewed new customer creditworthiness to determine eligibility for new accounts.
- Contacted customers directly to set up accounts on credit cards.
- Served as Culture Champion for the New Account Setup Team; met monthly with the Director and peers to discuss morale and create opportunities to unite Solutions teams.
Director Admin, Great Northern Region
FedEx
Bloomington, MN
10.2015 - 06.2021
- Managed the calendar, appointments, meetings, and travel for the Director.
- Coordinated director-led initiatives for the sales manager team.
- Managed simulations, adjustments, and reporting for revenue attainment and Coach to Grow metrics.
- Organized regional events and meetings to enhance collaboration.
- Ensured contract compliance for in-market sporting, concert, and special events across Minnesota and Wisconsin.
- Worked closely with the manager, admin team, to ensure excellence.
Manager Admin, Urban Bison
FedEx
Roseville , MN
03.2012 - 10.2015
- Coordinated initiatives to support Urban Bison Sales Manager and sales team objectives.
- Facilitated simulation and alignment processes to enhance operational efficiency.
- Maintained personnel and coaching files to ensure accurate records.
- Onboarded new employees while monitoring audit compliance and preparing departmental reports.
Education
Associate of Applied Science - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts
Mendota Heights03-2009
Some College (No Degree) - Art History
University of Minnesota
Minneapolis, MNSkills
- Project management
- Team collaboration
- Cultural awareness
- Sales support
- Creative direction and thinking
- FedEx brand tools and Canva
Accomplishments
- Region Admin of the Year, FY15, FY17, FY19, Great Northern Region
- Dan Mullally, Ace Award, FY16
Timeline
Sales Support Specialist, New Account Setup Team
FedEx
06.2021 - 09.2025
Director Admin, Great Northern Region
FedEx
10.2015 - 06.2021
Manager Admin, Urban Bison
FedEx
03.2012 - 10.2015
Associate of Applied Science - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts
Some College (No Degree) - Art History
University of Minnesota
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