Brenda Greggs
Humble,TX
Summary
Proactive Insurance Professional with extensive experience in managing and expediting the claims process. Strengthened client relationships through clear communication and maintained compliance with industry regulations. Offering strong skills in insurance product knowledge, data interpretation, policy analysis, and customer service to drive customer satisfaction and timely resolutions.
Overview
28
28
years of professional experience
Work History
Insurance Professional
State Farm Insurance
1988.10 - 2016.10
- Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
- Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
- Maintained compliance with industry regulations and standards by staying current on relevant laws, policies, and best practices for handling insurance claims.
Education
Business Certificate - Business Administration
Texas School of Business
Houston, TX05.1986
High School Diploma -
Conroe High School
Conroe05.1984
Skills
- Insurance product knowledge
- Goal-oriented mindset
- Data Interpretation
- Policy analysis
- Customer Service
Timeline
Insurance Professional
State Farm Insurance
1988.10 - 2016.10
Business Certificate - Business Administration
Texas School of Business
High School Diploma -
Conroe High School
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