Brenda Hamdan
Escondido,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Business Owner/Manager of Operations
Nature's Boost USA LLC.
07.2017 - 10.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Undercover Agent
BAR
09.2006 - 05.2015
- Detected illegal activities within businesses by conducting covert inspections, leading to increased compliance with regulatory requirements.
- Supported prosecution efforts by testifying in court regarding gathered evidence and observations made during undercover assignments.
- Conducted regular evaluations of personal safety equipment to ensure optimal performance during high-risk operations.
- Mitigated risks during operations with thorough planning, risk assessment, and effective teamwork among agents.
- Adapted quickly to new environments and situations, enabling successful completion of undercover assignments in varied settings.
Insurance Agent
San Marcos Insurance Services
10.2005 - 07.2011
- Maintained high standards of customer service by building relationships with clients.
- Calculated quotes and educated potential clients on insurance options.
- Efficiently managed incoming calls, emails, faxes, and policy renewals, ensuring timely processing and accurate coverage updates.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements, or riders available upon request.
School Health Aide
San Marcos Unified School District
08.2004 - 06.2005
- Provided support to families in navigating healthcare systems and accessing appropriate resources for their child''s health needs.
- Provided first aid assistance during emergencies and accidents on campus, following established protocols for injury management.
- Maintained accurate and up-to-date student health records, adhering to confidentiality regulations.
- Ensured timely communication with parents regarding their child''s medical needs or changes in their condition while under school care.
- Administered prescribed medications to students as directed by healthcare professionals, ensuring proper dosages and timing.
Education
Bachelor of Arts - Criminology And Justice Studies
CSUSM
San Marcos, CA06-2010
Associate of Arts - Fashion Design
Palomar College
San Marcos, CA06-2005
Liberal Arts Degree -
Palomar College
San Marcos, CA06-2005
Certificate - Dementia Care Specialist, Nurse / Home Health Aide
George G. Glenner Alzheimer's
Escondido, CA05-2001
High School Diploma -
Rancho Buena Vista High School
Vista, CA06-1997
Skills
- Fluent Spanish speaker
- Effective verbal communication
- Team engagement strategies
- Organization and time management
- Effective conflict resolution
- Academic support
- Virtual learning
- Flexible approach
- Group and individual instruction
- Computer skills
- Flexible and adaptable
Languages
Spanish
Native or Bilingual
Timeline
Business Owner/Manager of Operations
Nature's Boost USA LLC.
07.2017 - 10.2024
Undercover Agent
BAR
09.2006 - 05.2015
Insurance Agent
San Marcos Insurance Services
10.2005 - 07.2011
School Health Aide
San Marcos Unified School District
08.2004 - 06.2005
Bachelor of Arts - Criminology And Justice Studies
CSUSM
Associate of Arts - Fashion Design
Palomar College
Liberal Arts Degree -
Palomar College
Certificate - Dementia Care Specialist, Nurse / Home Health Aide
George G. Glenner Alzheimer's
High School Diploma -
Rancho Buena Vista High School
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