Brenda Hedrick
Summary
Enthusiastic administrative professional eager to contribute to team success through hard work, attention to detail, strong interpersonal communication skills, and excellent organizational skills. Exceptionally skilled in managing files, records, and documents. Enthusiastic about facilitating exceptional student experiences in higher education.
Overview
22
22
years of professional experience
Work History
Administrative Coordinator in Academic Affairs
Fran and Earl Ziegler College of Nursing (CON) Oklahoma University Health Sciences
03.2021 - Current
- Currently the lead process of all outgoing and incoming student clinical affiliation agreements covering 5 campuses (OKC, Tulsa, Lawton, Duncan, and Norman) requests from clinical faculty and graduate students covering 7 graduate programs
- Currently CON has 400-425 active agreements and based on OUHSC legal the agreement may remain active for no more than five years.
- Work with over 150 umbrella facilities covering Oklahoma and a few in Texas
- Speak with Chief Executive Officer, Chief Operational Officer, Executive Director, private practice owner, clinical managers, and office managers daily
- Majority of communication through email
- There is not a project management system in process, so designing a useable EXCEL spreadsheet to track current, withdrawn, or expired agreements to gather data needed.
- Some searchable features will be the type of site, location, status of the agreement, program, focus, OUHSC agreement SoonerTrack II process ID number.
- Created an online form for graduate nursing students in Cognito and once submitted it is used for tracking purposes then viewed by program leadership, clinical coordinators, and useful data required by the Oklahoma Board of Nursing APRN annual report
- Family Nurse Practitioner program administrator and Clinical Nurse Specialist (CNS) program sub-administrator for the Typhon web-based software platform used to track clinical rotations and patient encounters
- Conclusion of each term, pull reports by student name for each graduate program clinical rotation total hours of preceptor donation to send a formal OUHSC CON Academic Affairs letter the preceptor can use towards their recertification.
- The last three years prior to each session/term completed course enrollment including courses open, closed, and removed including primary and secondary faculty, schedule opened in the OUHSC PeopleSoft system of record.
- Based on the needs of the college for each term, open those courses needed for enrollment and to show in course catalog
- Due to the agreement needs and requirements, 3 people have been hired to take over PeopleSoft enrollment, so created the training materials based on CON's needs for courses during the calendar year to make the training run smoothly
- Training materials were built in TEAMS for live access
Administrative Coordinator in Academic Affairs
Fran and Earl Ziegler College of Nursing (CON) Oklahoma University Health Sciences
03.2021 - Current
- Currently the leading process of all outcoming and incoming student clinical affiliation agreements covering 5 campuses (OKC, Tulsa, Lawton, Duncan, and Norman) of requests from clinical faculty and graduate students covering 7 graduate programs
- Currently CON has 400-425 active agreements
- The longest time frame for an agreement is 5 years, so renewal is another area
- Work with over 150 umbrella facilities covering Oklahoma and a few in Texas
- Speak with Chief Executive Officer, Chief Operational Officer, Executive Director, private practice owner, clinical managers, and office managers daily
- Majority of communication through email
- There is not a project management system in process, so designing a useable EXCEL spreadsheet to track current, withdrawn, or expired agreements
- This tracking system will be user friendly and able to pull data at moment's notice
- Some searchable features will be the type of site, location, status of the agreement, program it is geared, SoonerTrack II OUHSC agreement process ID number
- Total active agreements in circulation
- Created an online form for graduate nursing students in Cognito and once submitted for tracking purposes then viewed by program leadership, clinical coordinators, and useful data required by the Oklahoma Board of Nursing APRN annual report
- Family Nurse Practitioner program administrator for the Typhon web-based software platform used to track clinical rotations and patient encounters
- Clinical Nurse Specialist (CNS) program sub-administrator for the same system
- Conclusion of each term, pull reports for each graduate program clinical rotation for the total hours of donation of each preceptor and send a formal OUHSC CON Academic Affairs letter the preceptor can use towards their recertification
- The last three years prior to each session/term completed course enrollment including courses open, primary and secondary faculty, and schedule open in the PeopleSoft OUHSC system of record
- Based on the needs of the college for each term, open those courses needed for enrollment and show in course catalog
- Due to the agreement needs and requirements, 3 people hired to take over PeopleSoft enrollment, so created the training materials based on CON needs for courses during the calendar year to make the training run smoothly
- Training materials were built in TEAMS for live access
Graduate Program Specialist
Oklahoma City University, Kramer School of Nursing
03.2019 - Current
- Administrative support for Assistant Dean and Chair of AP Program, and 7 additional faculty members
- Continually sought methods of improving daily operations, communications, recordkeeping, and data entry for increased efficiency regarding potential students
- Complete degree checks and calculate student GPA for graduation
- Quickly learned new technology including Medatrax, Airtable and Desire 2 Learn
- Enroll each student for upcoming semester based on their Degree Contract
- Take minutes for AP monthly meeting and annual Advisory Board Meetings
- Schedule meetings/interviews using Outlook Calendar with each program committee
- Maintain confidential student electronic and hard copy files
- Organize, renew, and implement over 300 affiliation agreements, between clinical facilities and OCU Kramer School of Nursing AP Program
- Designed new form for students to complete clinical requirements for efficiently and spreadsheet design for clinical rotations of 100 students
- Offered friendly and efficient service to all customers, handled challenging situations with ease
Academy Coordinator
Walmart Supercenter Store #544
08.2016 - 03.2019
- Primary point of contact between Academy and 33 stores within catchment; scheduling around 1,500 associates' year for class
- Managed travel plans and manager expenses
- Paid Academy hotel bills through correct process and kept track of all payments for HO
- Ensured Academy taught classes according to HO schedules, kept classes at capacity, and made sure rosters were complete and accurate
- Assisted new Academy Coordinators across country who were struggling in their new roles or unsure of processes in place
- Maintained program files, records, databases, and websites to gather research and prepare and submit Home Office reports
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Resolved problems, improved operations, and provided exceptional service
Elementary School Teacher
Rogers Public Schools
08.2003 - 06.2016
- Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual and social development
- Observed and assessed student performance and charted progress
- Supported student teachers and 1st year teachers by mentoring on classroom management, lesson planning and activity organization
- Applied evidence-based practices for classroom management
- Served on school committee for STEM curriculum development
- Implemented classroom management improvements to enhance class morale and engagement
- Assessed student learning progress and comprehension with routine tests and standardized examinations
- Instructed according to Common Core Standards as part of federal funding mandates for education
- Eagerly established open communication and positive relationships with students, parents, peers, and administrative staff
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns
Education
Certificate - Writing
University of Arkansas
Fayetteville, AR07.2014
Certificate - ESOL
Arkansas State University
Jonesboro, AR07.2006
Bachelor of Science - Elementary Education
University of Arkansas
Fayetteville, AR05.1987
Skills
- Skilled in Service Excellence
- Effective Time Management
- Advanced Microsoft Word Skills
- Advanced Excel Proficiency
- Filing and Data Archiving
- Team Collaboration
- Strong Active Listening Skills
- Spreadsheet Development
- Data-Driven Research Expertise
- Confidential records management
- Organizational Proficiency
- Strong Attention to Detail
- Strong Organizational Skills
- Problem solving
Timeline
Administrative Coordinator in Academic Affairs
Fran and Earl Ziegler College of Nursing (CON) Oklahoma University Health Sciences
03.2021 - Current
Administrative Coordinator in Academic Affairs
Fran and Earl Ziegler College of Nursing (CON) Oklahoma University Health Sciences
03.2021 - Current
Graduate Program Specialist
Oklahoma City University, Kramer School of Nursing
03.2019 - Current
Academy Coordinator
Walmart Supercenter Store #544
08.2016 - 03.2019
Elementary School Teacher
Rogers Public Schools
08.2003 - 06.2016
Certificate - ESOL
Arkansas State University
Bachelor of Science - Elementary Education
University of Arkansas
Certificate - Writing
University of Arkansas
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