Brenda Helms
Walmart Pharmacy
Wake Forest,NC
1
Certification
17
Years of experience
Work History
Certified Pharmacy Technician
6 Months- Accurate prescription order processing supported smooth daily dispensing operations.
- Successful review of patient and insurance details resolved claim rejections and coverage issues.
- Prepared, labeled, and organized medications in line with pharmacy standards and safety requirements.
- Positive customer support addressed prescription pickup, refill requests, and basic pharmacy questions.
Accounting Assistant
1 Year 8 Months- Processed subcontractors task/jobs into Quick Books so they can get paid.
- Processed warranty tickets into system for payment and invoice customers for payment due.
- Maintained invoices and was responsible for following up on past due invoices.
Pharmacy Technician Care Coordinator
6 Months- Answered phone calls for the product my team serviced which was the Omnipod Insulin Pump.
- Responsible for setting prescriptions up to be filled and shipped out to patients.
- Ran test claims with patients insurance and worked with patients to obtain the pump and supplies.
Certified Pharmacy Technician (CPhT)
1 Year 1 Month- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Managed filing of prescriptions, both electronically and manually.
Certified Pharmacy Technician
1 Year 4 Months- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Verified accuracy of medication labels before they were dispensed to customers.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Certified Pharmacy Technician (CPhT)
5 Months- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Restocked shelves with new supplies of medications as needed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Certified Pharmacy Technician (CPhT)
1 Year 1 Month- Provided education materials about medications to patients upon request.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Organized work areas so that everything was easily accessible when needed.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Project Coordinator
9 Months- Coordinate the installations of interior projects of remodeling jobs for customers.
- Pay installers and coordinate materials deliveries to job sites.
- Troubleshoot issues for product installations when necessary.
- Maintain electronic records of projects.
Certified Pharmacy Technician
7 Years 11 Months- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Verified accuracy of medication labels before they were dispensed to customers.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Education
- Pharmacy Technician Program
High School Diploma
Skills
Active and in good standing North Carolina Board of Pharmacy and PTCB.
License #26817 Expires 12/31/2025
10+ years of pharmacy technician experience.
Highly skilled in data entry
prescription processing and insurance verification and prior authorization.
Highly organized with strong communication and interpersonal skills
able to interact with individuals at all levels of an organization.
Able to manage multiple tasks and deadlines with exceptional attention to detail.
Excellent written and verbal communication skills.
Certification
Certified Pharmacy Technician (CPhT), PTCB Certification, Pharmacy Technician License NC State
Timeline
Certified Pharmacy Technician
Walmart Pharmacy
08.2025 - 02.2026Read More
Accounting Assistant
Paint One-Matthews
06.2023 - 02.2025Read More
Pharmacy Technician Care Coordinator
Asembia Inc.
07.2022 - 01.2023Read More
Certified Pharmacy Technician (CPhT)
McNeill’s LTC Pharmacy
06.2021 - 07.2022Read More
Certified Pharmacy Technician
Walmart Neighborhood Market
01.2020 - 05.2021Read More
Certified Pharmacy Technician (CPhT)
PolarisRx
08.2019 - 01.2020Read More
Certified Pharmacy Technician (CPhT)
Walmart
05.2018 - 06.2019Read More
Project Coordinator
Lowes Home Improvement
06.2017 - 03.2018Read More
Certified Pharmacy Technician
Walmart
07.2009 - 06.2017Read More
Mitchell Community College
from Pharmacy Technician Program
Read More
North Mecklenburg High School
High School Diploma
Read More