Rachel Jones
Hildebran,NC
Summary
Accomplished and certified Pharmacy Technician and Phlebotomist with over 10+ years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
GHCCM
01.2023 - Current
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Processed IVRs and new prescriptions via QSI.
- Coordinated verification and filling of more than 40 daily prescriptions in high-volume pharmacy environment.
- Maintained compliance with NCBOP regulations.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Stocked, labeled, and inventoried medication to keep accurate records.
Certified Pharmacy Technician
Avendi RX
01.2019 - 12.2022
- Processed IVRs and new prescriptions via QSI and Docutalk.
- Documented all CII for DEA for destruction.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Quality check to ensure accuracy of prescriptions sent to correct LTC: Assisted, Skilled & Hospice facilities.
Donor Floor Supervisor /Lead Phlebotomist
Immunotek Bio Centers
06.2017 - 12.2018
- Trained new employees to operate machines and on the proper phlebotomy techniques for plasma collection.
- Enhanced donor satisfaction by providing exceptional customer service and addressing concerns promptly.
- Setup, operated and maintained quality control of PCS2 machines.
- Improved efficiency on the donor floor by streamlining processes and implementing time-saving strategies.
- Managed daily operations to ensure a safe and clean environment for donors and staff members.
- Oversaw donor screening process, ensuring accurate information collection and adherence to regulations.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Created employee's schedules weekly, and handled coverage needs during business hours.
Pharmacy Technician
Omnicare LTC Pharmacy
09.2015 - 05.2017
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Phlebotomist
LabCorp
07.2004 - 11.2012
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Preformed pre-employment drug screenings, finger printing, and buccal swabs for paternity tests.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Education
EMT, Phlebotomy & Pharmacy - Health Care
Catawba Valley Community College
Hickory, NCSkills
- North Carolina Board of Pharmacy Certified
- Employee Training and Scheduling
- Knowledgeable in QSI and Docutalk
- Patient Processing and Customer Service
- Aseptic Techniques
- Data Entry & General Office
- Problem-solving skills
- Medication expertise
- Advanced math skills
- Drug Inventory Control
Certification
- CPhT - Certified Pharmacy Technician
- EMT - Emergency Medical Technician
- DPT - Donor Phlebotomy Technician
Timeline
Certified Pharmacy Technician
GHCCM
01.2023 - Current
Certified Pharmacy Technician
Avendi RX
01.2019 - 12.2022
Donor Floor Supervisor /Lead Phlebotomist
Immunotek Bio Centers
06.2017 - 12.2018
Pharmacy Technician
Omnicare LTC Pharmacy
09.2015 - 05.2017
Phlebotomist
LabCorp
07.2004 - 11.2012
EMT, Phlebotomy & Pharmacy - Health Care
Catawba Valley Community College
Similar Profiles
Tabitha WhiteTabitha White
Cafe Manager at BCPSCafe Manager at BCPS
Donna KellerDonna Keller
Delivery Coordinator at Home Delivery ServiceDelivery Coordinator at Home Delivery Service
Shasta Keller MartinShasta Keller Martin
Data Entry /Warehouse Assistant at TSG FinishingData Entry /Warehouse Assistant at TSG Finishing
VANESSA L. HATCHERVANESSA L. HATCHER
Certified Pharmacy Technician CPhT, Registered Pharmacy Technician RPhT, Tech Support Specialist, Coordinator/ Chemo Admin / Buyer at Specialty Pharmacy, NorthBay HealthCare Cancer Center Oncology/ Specialty PharmacyCertified Pharmacy Technician CPhT, Registered Pharmacy Technician RPhT, Tech Support Specialist, Coordinator/ Chemo Admin / Buyer at Specialty Pharmacy, NorthBay HealthCare Cancer Center Oncology/ Specialty Pharmacy
Sthefany Bonilla FlamencoSthefany Bonilla Flamenco
Certified Pharmacy Technician & Senior Pharmacy Technician at Walgreens PharmacyCertified Pharmacy Technician & Senior Pharmacy Technician at Walgreens Pharmacy