Brenda Herrera
Tomball
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
10
10
years of professional experience
Work History
Process Associate
Amazon
09.2021 - Current
- Analyze and inspect customer returns
- Maintain a clean and sanitized work space
- Determine product's values for if they are sellable or unsellable
- Be able to lift and carry up to 50 lbs
- Keep a rapid rate to reach company's goal
Cashier
Burlington
08.2020 - 06.2021
- Built and maintained positive working relationships with co-workers.
- Leveraged POS system to perform purchase transactions for team members and customers.
- Provided efficient and courteous service to customers.
- Enforced store safety and cleanliness standards, reducing hazards.
- Processed cash, check and credit cards for customer purchases.
Active Duty Soldier
US Army
06.2018 - 03.2019
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to under pressure situations in a calm manner
- Certified in the use of weapons
- Underwent various training
Hostess/Waitress
Las Palmas Mexican Restaurant
06.2015 - 07.2015
- Presented menu and provided information about ingredients, reducing potential food allergies.
- Carried dirty plates and silverware to kitchen, expediting dishwashing process.
- Served food and drinks, removing dirty dishes and refilling glasses to enhance dining experience.
- Obtained food and drinks orders using standard order pad or memorization.
- Delivered accurate checks and processed bill payments in POS system.
- Greeted and escorted guests to tables, fostering warm welcome.
Education
High School Diploma -
Klein High School
Klein, Texas06.2018
Associate of Science -
Lone Star College
Houston, TX01-2026
Skills
- Attention To Detail
- Customer Engagement
- Customer Service
- Product Inspection
- Active Listening
- Ability To Lift
- Goal-Oriented
- Team Supervision
- Continuous improvement
- Multitasking Abilities
- Team building
LANGUAGES
Spanish Fluent
Timeline
Process Associate
Amazon
09.2021 - Current
Cashier
Burlington
08.2020 - 06.2021
Active Duty Soldier
US Army
06.2018 - 03.2019
Hostess/Waitress
Las Palmas Mexican Restaurant
06.2015 - 07.2015
High School Diploma -
Klein High School
Associate of Science -
Lone Star College
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