Brenda Horton
Brier Hill
Summary
Detail-oriented Billing Specialist with expertise in billing compliance, claims processing, and insurance verification. Proven ability to manage patient accounts and ensure timely payment of invoices.
Overview
20
20
years of professional experience
Work History
Billing Specialist
St. Joseph's Home
Ogdensburg
04.2007 - Current
- Maintained billing records and ensured compliance with healthcare regulations.
- Collaborated with clinical staff to gather necessary documentation for billing purposes.
- Assisted patients with inquiries regarding their bills and payment options.
- Trained new staff on billing procedures and software use at St. Joseph's Home.
- Answered customer inquiries regarding billings, payments, account status.
- Investigated incorrect billings and processed refunds as necessary.
- Provided support to other departments within the organization as needed.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Performed additional duties as assigned by management team.
- Collected, posted and managed patient account payments.
Office Manager
Dr. Gary Carr, DC, PLLC
Canton
12.2005 - 12.2006
- Managed office operations to ensure efficient workflow and environment.
- Coordinated patient scheduling and maintained accurate appointment records.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Education
Associate of Science - Business
Mater Dei College
Ogdensburg05-1995
Skills
- Billing compliance
- Claims processing
- Insurance verification
- Patient account management
- Medical billing software
- Customer relationship management
- Account reconciliation
- Attention to detail
References
References available upon request.
Timeline
Billing Specialist
St. Joseph's Home
04.2007 - Current
Office Manager
Dr. Gary Carr, DC, PLLC
12.2005 - 12.2006
Associate of Science - Business
Mater Dei College