Brenda Huynh
Houston,TX
Summary
Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures. Experienced in screening people, belongings and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Background working in multi-modal transportation hubs.
Overview
3
3
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security, TSA
01.2021 - Current
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Performed pat-downs to look for unauthorized materials and weapons.
- Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Conducted regular patrols of key areas to spot and control security concerns.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
- Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
- Managed access control points strategically located throughout the transportation facility, limiting unauthorized entry.
- Safeguarded transportation operations at commercial airports and railway stations.
- Coordinated with security personnel throughout facility via handheld transceiver device, updating colleagues on situations requiring attention or action.
Juvenile Detention Officer I
Bexar County Juvenile Probation Department
11.2020 - 01.2021
- Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
- Assisted in the intake process for new detainees, ensuring proper documentation and orientation procedures were followed.
- Completed incident reports when disorder or violence occurs.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Ensured timely completion of required paperwork including incident reports, progress notes, and evaluations.
- Provided crisis intervention services during emergencies or critical incidents involving detainees or staff members.
- Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
- Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
Education
Bachelor of Science - Psychology
Texas A&M University - San Antonio
San Antonio, TX05.2019
Skills
- Integrity and Honesty
- Customer service and assistance
- De-Escalation Techniques
- Policy Enforcement
- Security Equipment Operation
- Surveillance monitoring
- Incident Reporting
- Customer relations skills
- Public Safety Awareness
- Threat Management
- Behavioral observations
- Operations Management
- Explosives detection
- Behavioral analysis
- Threat Assessment
- Access Control Management
Timeline
Transportation Security Officer
Department Of Homeland Security, TSA
01.2021 - Current
Juvenile Detention Officer I
Bexar County Juvenile Probation Department
11.2020 - 01.2021
Bachelor of Science - Psychology
Texas A&M University - San Antonio
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