Brenda Ibarra
San Antonio,TX
Summary
Dedicated to satisfying customers with fast, friendly service. Able to take and prepare orders without delay to quickly deliver food and drinks. People-person with an organized and efficient mindset.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Fast Eddie’s
02.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
CUSTOMER CARE REPRESENTATIVE
CVS Caremark
01.2023 - 12.2024
- Provided solutions, recommendations and replacements with empathy and positive feedback
- Recognized caller needs and recommended viable solutions
- Shared relevant tools with customers as necessary to reduce support call frequency
- Met team and client performance metrics, goals and deadlines
- Ensured confidentiality of all sensitive information handled during client interactions
- Documented all customer interactions and transactions accurately for future reference
- Resolved customer inquiries via phone
COCKTAIL WAITRESS
35 bar and grill
06.2021 - 01.2023
- Suggested additional food or beverage items to capitalize on upsell opportunities
- Demonstrated thorough knowledge of beverage menu and offerings
- Answered guest questions regarding beer and wine offerings, craft cocktail ingredients and available spirits
- Checked in with tables and proactively offered drink refills
- Handled cash with efficiency and accuracy and processed debit and credit transactions according to established procedures
- Cleaned and sanitized all surfaces to safeguard patrons
FOOD SERVICE TEAM MEMBER
Bill Miller BBQ
08.2016 - 08.2021
- Processed cash register transactions on POS and provided correct change
- Operated large-volume ovens, grills, or deep fryers to cook food to order
- Maintained clean and orderly kitchen and dining room by washing trays, sanitizing surfaces and taking out trash
- Followed procedures for safe food preparation, assembly and presentation to maintain brand consistency
- Crossed trained in all areas of the restaurant front and back , including cashier , prep, meat slicer , packager etc
- Greeted customers and executed orders quickly to maintain standards of service during high-volume, fast-paced operations
Education
SOME COLLAGE - undefined
North West Vista
HIGH SCHOOL DIPLOMA - undefined
Warren High School
San Antonio, TX06.2016
Skills
- Team Player
- Payment Processing
- Outgoing and Friendly
- Flexible Schedule
- Customer Service
- Specials Promotion and Upselling
- Menu Memorization and Presentation
- Cash Handling
- Problem Solving
- Bilingual
- Honest and Dependable
- Foodservice standards
- Restaurant Operations
Certification
Food handles certified
TABC
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Fast Eddie’s
02.2025 - Current
CUSTOMER CARE REPRESENTATIVE
CVS Caremark
01.2023 - 12.2024
COCKTAIL WAITRESS
35 bar and grill
06.2021 - 01.2023
FOOD SERVICE TEAM MEMBER
Bill Miller BBQ
08.2016 - 08.2021
SOME COLLAGE - undefined
North West Vista
HIGH SCHOOL DIPLOMA - undefined
Warren High School
Similar Profiles
Bella PriolisiBella Priolisi
Waitress at Eddie’s VsWaitress at Eddie’s Vs
Victoria ArthurVictoria Arthur
Customer Service Representative at Eddie’s place African MarketCustomer Service Representative at Eddie’s place African Market
Gloria SuchilGloria Suchil
Hostess at Eddie’s Tex Mex CocinaHostess at Eddie’s Tex Mex Cocina