BRENDA JONES

Research County History and review past Board meetings

• Handle sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained daily report documents, memos and invoices.
• Enter data into Legistar systems to submit attorney fees and to keep records current.
• Assisted coworkers and staff members with special tasks on daily basis.

Secured multiple schools & faculty in Calumet City, District 149 Including (Wintrust Arena & Arie Crown Theater)

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Data Entry on Invex Systems to report steel going out and coming in. Other duties as assigned.

• Assisted in the development of support policies, procedures, and guidelines to ensure consistency across the organization.
• Maintained high levels of customer satisfaction with proactive follow-ups and clear communication.

• Work on a team within Cook County Department of Public Health that conducts Case Investigation and Contact Tracing to help prevent spread of COVID-19
• Conduct telephone calls with COVID positive cases and their related Close Contacts to collect and record information obtained from each case interview into a Customer Relationship Management) database via Salesforce utilizing established policies and procedures
• Identify ensure that cases have access to care and support that may be needed
• Provide education and isolation/quarantine instructions to cases, including symptom monitoring and assessing the need for medical care and supportive services
• And solve many various issues and problems in a collaborative team environment, related to a continuously changing COVID atmosphere, in order to most effectively help stop the spread of COVID-19
• Handle personal health information with discretion and professionalism in accordance with HIPPA guidelines
• Train and monitor newly hired Case Investigators and Contact Tracers to help department to expand and keep up with demand
• Significant experience using: Salesforce, Microsoft Teams, Twilio, Microsoft Office, and Excel
• Certification: "The Johns Hopkins University Contact Tracing Certificate" from Coursera; Issued May 2020.

• Invoice Entry/Outside Counsel, Oracle IProcurement Requisition Receipts Coding Commodity Codes-Funding Structure, Cross Check Electronic Copy of Distribution Bank Reconciliations (other duties as assigned)
• Generated financial and operational reports to assist management with business strategy.
• Established and enforced controls on revenue and expenses to protect company assets.

• Assist clients with their Social Security Benefits Eligibility

• Material Handler, Line Production, Filler Operator, ForkLift Driver, Quality Accuracy

• Update Credential Files w/current Malpractices, Update Licensure and DEA Certificates File documents in accordance with established fueling system in a timely manner Purge Files and Manuals as appropriate while maintaining departmental files

• Greet/Escort Visitors, Sort/Distribute Mail, Receive Deliveries, Conference Room Scheduling Catering/Set-up, Receive/Transfer calls from main line, Filing, Monthly Calendars Manage building when PTC Staff is off, Assist with Events

• Manage Money, Manage Inventory History, Accounts Payable & Receivable Manage Invoices, Perform weekly duties as receptionist for the Church Coordinate and schedule appointments for the church Bishop and Pastor Organized annual conferences with other churches for annual events