Brenda Kattola
Sterling Heights,MI
Summary
Results-driven Sales Team Member focused on bringing in and retaining customers to maximize group sales. Expert in products and services. Offers persuasive communication and negotiation skills. Setting new objectives daily to achieve higher goals.
Overview
23
23
years of professional experience
Work History
Sales Team Member
United Wholesale Mortgage
Pontiac, MI
10.2020 - Current
- Building and maintaining long-term relationships with broker accounts in all 50 states.
- Training and educating brokers on UWM Ease Application, Programs, products and guidelines and processes.
- Acting as your client go-to resource for guidance and solutions
- Delivering up to date information about the latest products resources and industry updates.
- Championing the brokers to make success stories
- Monitoring the performance of accounts in your pipeline
- Building relationships through Success Track
Sales Team
Rocket \Vroom
Detroit , MI
08.2020 - 09.2020
- Worked Remote during Covid\ Sold cars online
- Assisted with Borrowers looking for Vehicles.
Banker
Rocket \Quicken Loans
Detroit, MI
02.2020 - 08.2020
- Studied for the Banker Role.
- Assisted other Bankers with Clients in Obtaining documents.
Loss Prevention Investigator
Neiman Marcus
Troy , MI
07.2001 - 02.2020
- Partnered with others to provide the best client experience and customer service.
- Actively creates a positive work environment trough team work and collaboration with store management.
- Maintains positive working relationships throughout te company.
- Ensures Audit compliance, merchandise protection standards by following policies and procedures.
- Assists in operational tasks.
- Ran Internal reports to identify shortages and dishonesty.
- Worked with local and State Law Enforcement agencies, Appeared in court proceedings for subjects.
- Completed a successful Risk Management Program and worked closely with corporate office to ensure budget plan is met and conducted in a timely manner.
- Maintained continuing knowledge of the CCTV devices, burned video, and monitored store daily,
- Inputted and maintained confidential data for Credit systems and Personal Information.
Loss Prevention Investigator
Sears
Troy, MI
2000 - 2001
- Maintained Security features through out the store.
- Conducted Safety Audits
- Observed Internal Theft and external theft
- Testified in court
Sales Person
Sears
Troy , MI
1997 - 2000
- Sales Team assisted customers through the store.
Education
High School Diploma -
Wayne State University
Detroit, MISkills
- Closing Tech
- Sales Pipeline Management
- Deal structuring
- Customer Relationship Building
- Speak 2 Fluent middle eastern languages
Languages
English
Professional
Arabic
Professional
Timeline
Sales Team Member
United Wholesale Mortgage
10.2020 - Current
Sales Team
Rocket \Vroom
08.2020 - 09.2020
Banker
Rocket \Quicken Loans
02.2020 - 08.2020
Loss Prevention Investigator
Neiman Marcus
07.2001 - 02.2020
Loss Prevention Investigator
Sears
2000 - 2001
Sales Person
Sears
1997 - 2000
High School Diploma -
Wayne State University
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