Shawn Hendricks
Bradenton,FL
Summary
Dynamic service professional with a strong work ethic and proven customer service skills at Joko Lawn Services. Recognized for enhancing customer satisfaction through effective communication and teamwork. Adept at maintaining cleanliness and hygiene while efficiently managing tasks, contributing to sales targets, and resolving customer complaints with integrity. Qualified [Desired Position] with hands-on experience in customer service and food preparation. Successfully contributed to team efforts by maintaining high standards of cleanliness and efficiency. Demonstrated skills in handling customer inquiries and ensuring positive dining experience. Service industry professional with track record of delivering exceptional customer service. Known for reliability, flexibility, and ability to work well under pressure. Strong focus on teamwork and adaptability, with expertise in maintaining clean and welcoming environment.
Overview
30
30
years of professional experience
Work History
Service Crew Member, Lawn Service/Maintenance Crew Member
Joko Lawn Services
07.1995 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
Education
High School Diploma -
Inverness High School
Inverness, FL07-1988
Skills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Team collaboration
- Cleanliness and hygiene
- Efficient task completion
- Reliability and punctuality
- Tool repairs
- Inventory management
- Ordering procedures
- Preventive Maintenance
- Task assistance
- Teamwork and collaboration
- Problem-solving
- Integrity and honesty
- Customer engagement
- Clear communication
- Time management
- Inventory restocking
- Flexible schedule
- Taking orders
- Safety
- Safety awareness
- Initiative and Self-motivation
- Cleaning
- Housekeeping
- Health code compliance
- Inventory counts
- Supplies monitoring and restocking
- Attention to detail
- Positive company representation
- Store opening and closing
- Safe vehicle operation
- Quality control checks
- Stock management
Timeline
Service Crew Member, Lawn Service/Maintenance Crew Member
Joko Lawn Services
07.1995 - Current
High School Diploma -
Inverness High School
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