Brenda Lang
Cincinnati,OH
Summary
experienced Senior Parole Officer with over 10 years of experience in supervising adult offenders and developing treatment plans. Expertise in compliance monitoring and report preparation, contributing to successful parolee rehabilitation and community reintegration.
Overview
27
27
years of professional experience
Work History
Senior Parole Officer
Adult Parole Authority
Cincinnati, OH
10.2017 - Current
- Conducted initial assessments of parolees to determine risk and needs.
- Conducted annual assessments to evaluate parolee compliance and rehabilitation needs.
- Developed intervention strategies to address Risk and Needs areas of concern
- Developed and implemented individualized treatment plans for parolees.
- Collaborated with community resources to support parolee reintegration efforts.
- Monitored parolee behavior and adherence to conditions set by the Parole Board
- Monitored compliance with court orders, conditions of release, and behavior in the community.
- Visited homes or workplaces of those under supervision to ensure they are abiding by all rules set forth by the Parole Board.
- Participated in training sessions designed to enhance knowledge about current practices in the field.
- Maintained detailed case notes on each parolee's progress towards goals.
- Supervised adult offenders to monitor compliance with court or Parole Board ordered conditions.
- Referred parolees to appropriate community agencies to complete services.
- Investigated violations of parole or probation conditions and took appropriate action when necessary.
- Arrested and transported probationers and parolees alleged to have been involved in behaviors that violated their terms of supervision.
- Collaborated with local law enforcement agencies in investigations related to criminal activities by parolees.
- Enforced sanctions such as treatment or jail time when parolees violate terms of their release.
- Prepared detailed reports on parolee progress for judicial reviews and hearings.
- Reviewed case files to assess parolee needs and challenges. and assisted parole officers in determining the best options to address areas of each of their cases and gave work direction when needed.
- assisted in the training of probationary officers within the unit.
- Assigned appropriate placements for parolees based on individual needs. and transfers to officers within the unit
- approved reports and assessments completed by officers within the unit.
- compiled monthly stats and caseload verifications within the unit.
Parole Officer
Adult Parole Authority
Cincinnati, OH
11.2004 - 10.2017
- Conducted initial assessments of parolees to determine risk and needs.
- Conducted annual assessments to evaluate parolee compliance and rehabilitation needs.
- Developed intervention strategies to address Risk and Needs areas of concern
- Developed and implemented individualized treatment plans for parolees.
- Collaborated with community resources to support parolee reintegration efforts.
- Monitored parolee behavior and adherence to conditions set by the Parole Board
- Monitored compliance with court orders, conditions of release, and behavior in the community.
- Visited homes or workplaces of those under supervision to ensure they are abiding by all rules set forth by the Parole Board.
- Participated in training sessions designed to enhance knowledge about current practices in the field.
- Maintained detailed case notes on each parolee's progress towards goals.
- Supervised adult offenders to monitor compliance with court or Parole Board ordered conditions.
- Referred parolees to appropriate community agencies to complete services.
- Investigated violations of parole or probation conditions and took appropriate action when necessary.
- Arrested and transported probationers and parolees alleged to have been involved in behaviors that violated their terms of supervision.
- Collaborated with local law enforcement agencies in investigations related to criminal activities by parolees.
- Enforced sanctions such as treatment or jail time when parolees violate terms of their release.
- Prepared detailed reports on parolee progress for judicial reviews and hearings.
- Presented violation hearings
Office Clerk
Delhi Police Department
Cincinnati, OH
01.2002 - 11.2004
- Organized files and maintained records.
- Prepared reports and documentation as required by department regulations.
- Supported public interactions by providing information and directing inquiries appropriately.
- Utilized office software to create documents and spreadsheets.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Delivered helpful and kind customer service, maintaining composure in stressful situations to maximize customer satisfaction.
- Transcribed documents.
- Scanned documents into computer system for storage purposes.
- Remained efficient in RCIC/NCIC/LEADs tasks and ran queries as needed.
- dispatched police to minor complaint calls.
Assistant Store Manager
Factory Card and Party Outlet
Cincinnati, OH
01.2000 - 12.2003
- Oversaw inventory management and ensured stock availability.
- Trained new employees on store policies and customer service standards.
- Coordinated promotional displays to enhance product visibility in-store.
- Responded to customer inquiries by providing accurate information and assistance.
- Collaborated with team members to maintain a clean and organized store environment.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures.
- Handled complaints from customers by listening, recording details and offering solutions.
- Oversaw a team of employees to ensure operational efficiency and high performance.
- Provided leadership support during peak business hours by motivating staff members.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Maintained a safe working environment by enforcing safety regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Interacted with customers to understand their needs and provide assistance.
- Prepared staff work schedules and assigned team members to specific duties.
- Administered disciplinary actions when necessary and recognized positive employee behavior.
Education
Bachelor of Science - Criminal Justice
University of Cincinnati
Cincinnati, OH06-2006
Skills
- Conducting assessments
- Case management
- Crisis intervention strategies
- Compliance monitoring
- Motivational interviewing
- De-escalation techniques
- File reviews
- Decision-making
- Problem solving
- Research/due diligence
- Task prioritization
- Multitasking capacity
- Effective communication
- Teamwork
Accomplishments
- received parole officer of the month on multiple occasions.
Timeline
Senior Parole Officer
Adult Parole Authority
10.2017 - Current
Parole Officer
Adult Parole Authority
11.2004 - 10.2017
Office Clerk
Delhi Police Department
01.2002 - 11.2004
Assistant Store Manager
Factory Card and Party Outlet
01.2000 - 12.2003
Bachelor of Science - Criminal Justice
University of Cincinnati