I turn complex technology priorities into clear investment plans, accountable programs, and operational change that lasts. I align executives, business owners, technical teams, and vendors around business cases, resource decisions, delivery risks, and measurable outcomes. My leadership combines enterprise transformation, demand planning, and team development to move initiatives from strategy through adoption.
Advanced remediation of 37 critical enterprise risks and 59 action items, aligning owners on commitments, dependencies, escalation, and leadership reporting.
Led the Securiti privacy rollout across 54 websites and domains, aligning Security, Technology, Marketing, Communications, Legal/Privacy, and site owners on requirements, testing, issue resolution, adoption, and phased delivery.
Drove a legacy-infrastructure risk-reduction program that retired 718 of 1,070 servers (about 70%) through milestone, owner, exception, and dependency management; contributed to a BitSight rating improvement from 690 to 740.
Standardized third-party risk workflows, Jira-based governance, status reporting, and SOPs, improving SLA adherence by 50% and supporting 100% on-time IT and third-party risk work management.
Coordinated monthly Executive Committee and quarterly Board security reporting for the CISO, consolidating cross-functional inputs, deadlines, commitments, and leadership-ready materials.
Built a Power BI dashboard to track legacy server retirement, exceptions, owners, and follow-up milestones, giving stakeholders a shared view of progress and remaining risk.
Principal Security Engineer Technology Governance & Strategic Programs | Mar 2025 Jul 2026
SECURITY PROGRAM DELIVERY | IAM/PAM GOVERNANCE | PEOPLE & VENDOR LEADERSHIP
FERGUSON ENTERPRISES
08.2022 - 03.2025
Led two hybrid teams of 15+ associates and contractors, setting priorities, managing capacity, coaching team members, and aligning service delivery with business and technology stakeholders.
Accountable for CyberArk, Azure Key Vault, SSO, and certificate-management services, coordinating engineers to resolve operational issues and maintain reliable delivery.
Introduced Kanban to improve work visibility, prioritization, accountability, capacity management, blocker resolution, and delivery flow across both teams.
Created the organization's first service-account governance policy and lifecycle procedures, establishing standardized ownership, controls, and repeatable operational practices.
Directed vendor relationships, contracts, SOWs, forecasts, and quarterly reviews, aligning partners on service commitments, risks, issues, and competing demands.
Maintained 100% SOX control compliance for CyberArk and Azure Key Vault through quarterly and annual reviews, coordinating evidence, control owners, and remediation follow-up.
Directed approximately six concurrent enterprise initiatives, translating approved demand into integrated plans, milestones, budgets, resource requirements, governance, and coordinated execution.
Created and maintained three-year technology roadmaps and business cases with business and technology leaders, shaping investment priorities, delivery sequencing, resource needs, dependencies, and success measures.
Delivered the enterprise SailPoint IAM implementation from requirements and planning through UAT, cutover, stakeholder acceptance, adoption, and transition to operations.
Administered multimillion-dollar budgets and forecasts, aligning resource plans, vendor SOWs, delivery commitments, risks, and interdependent milestones across concurrent workstreams.
Facilitated steering committees and cross-functional planning, bringing delivery risks, resource constraints, and recommendations to leaders for timely decisions and corrective action.
Helped establish and mature Agile delivery practices by launching and coaching teams, mentoring Product Owners on planning and backlogs, building an Agile Community of Practice, and facilitating Lean improvement workshops.
HEALTHCARE PROJECT DELIVERY | AGILE TEAM LEADERSHIP
TEKsystems / Anthem
01.2016 - 11.2016
Supported Anthem initiatives first as Operational Project Manager for the TRICARE proposal effort and later as Scrum Master for a pharmacy technology team, coordinating stakeholders, schedules, deliverables, priorities, and Agile ceremonies.
Operational Project Manager / Scrum Master
COMPLIANCE PROGRAM MANAGEMENT
PRA Group
06.2015 - 12.2015
Directed compliance program management supporting implementation of an enterprise compliance platform in a regulated environment.
Director, Compliance Program Management
TECHNOLOGY PROJECT MANAGEMENT | SAFe DELIVERY
Capital One
11.2013 - 06.2015
Guided two technology teams supporting Store Brand Credit Card initiatives during a SAFe transformation, coordinating delivery, Agile ceremonies, dependencies, and Program Increment planning.
IT Project Manager / Scrum Master
GLOBAL TRANSFORMATION | PROGRAM & PROJECT MANAGEMENT | REGULATED OPERATIONS
HSBC
08.1991 - 11.2013
Led approximately nine multi-workstream transitions of U.S. operations to Global Service Centers in Asia, coordinating testing, training, knowledge transfer, migration, readiness, and production continuity.
Directed cross-functional teams and governance for multimillion-dollar initiatives, provided executive updates, and mentored junior project managers.
Jira Confluence Asana Microsoft Project Smartsheet Airtable ServiceNow Power BI Azure DevOps Visio Microsoft 365 SharePoint SailPoint CyberArk Azure Key Vault Securiti BitSight Recorded Future Jira Rovo AI Microsoft Copilot Google Gemini
Certification
PMP PMI-ACP Certified ScrumMaster (CSM)
Projects
~6 concurrent enterprise initiatives | Multimillion-dollar budgets | 3-year roadmaps, 718 of 1,070 legacy servers retired | 54-site privacy rollout | SLA adherence +50%, 15+ team members led | 9 global transformations | Enterprise IAM implementation
Personal Information
Title: TECHNOLOGY STRATEGY & EXECUTION | IT PROGRAM LEADERSHIP
Timeline
SECURITY PROGRAM DELIVERY | IAM/PAM GOVERNANCE | PEOPLE & VENDOR LEADERSHIP
SR. ENTERPRISE ARCHITECT, PRODUCT OWNER & AGILE PROGRAM MANAGER at UnitedHealth Group / OptumSR. ENTERPRISE ARCHITECT, PRODUCT OWNER & AGILE PROGRAM MANAGER at UnitedHealth Group / Optum
SENIOR DIRECTOR, STRATEGIC INITIATIVES AND GOVERNANCE at MILLENNIAL SPECIALITY INSURANCESENIOR DIRECTOR, STRATEGIC INITIATIVES AND GOVERNANCE at MILLENNIAL SPECIALITY INSURANCE