BRENDA LOYA
McKinney,TX
Summary
Highly tolerant teacher dedicated to supporting a safe classroom environment. Energetic and motivated with extensive knowledge in various subjects.
Overview
6
6
years of professional experience
1
1
Certification
Work History
4th Grade ELA Teacher
Princeton ISD
08.2024 - Current
- Evaluated academic skills of each student through verbal assessments, graded assignments, and standardized tests.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Helped students develop academic, social and emotional skills for long-term success.
- Promoted effective verbal and written communication through listening, speaking, reading, and writing practice.
- Prepared and implemented lesson plans covering required course topics.
Customer Relations Specialist
Milestone Home Services
05.2021 - 08.2024
- Improved customer satisfaction by addressing concerns promptly and providing effective solutions.
- Conducted regular performance reviews for continuous improvement in customer service delivery.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Streamlined communication processes for increased efficiency in handling customer inquiries.
- Served as a liaison between technical support teams and customers to ensure timely problem resolution.
Customer Service Trainer
Milestone Home Services
05.2021 - 08.2024
- Delivered results using role-playing, simulations, and lectures
- Quality controlled new associates, tracking performance and implementing improvement plans to achieve desired expertise
- Determined and met training objectives based on feedback from sales manager and customer service manager
- Addressed customer service issues through both analytical, problem-focused strategies and proactive, training-centered approaches.
Student Teacher, 3rd Grade
Fanny Finch Elementary School
08.2022 - 05.2023
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Utilized varied teaching techniques for different learning styles, ensuring all students had access to course material.
- Enhanced student comprehension by incorporating visual aids and interactive activities into lessons.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Worked with classroom teacher to learn about current standards and best practices.
Club 360 Group Leader
McKinney ISD
03.2019 - 05.2021
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Encouraged good behaviors using positive reinforcement methods.
- Maintained child-friendly environment with access to outdoor activities.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
Education
Bachelor of Science (B.S.) - Early Childhood Education -
Texas A&M University- Commerce
05.2023
Associate in Science (A.S.) - Early Childhood Education -
Collin County Community College
05.2021
Skills
- Collaborative
- Classroom Management
- Efficient communicator
- Written Communication Skills
- Proficient In Microsoft Office
- Motivating students
- Lesson Planning
- Positive Role Model and Mentor
- Time Management
Certification
- EC-6 Core Subjects Teacher Certification (TX)
- ESL Certified
Languages
Spanish
Native or Bilingual
Timeline
4th Grade ELA Teacher
Princeton ISD
08.2024 - Current
Student Teacher, 3rd Grade
Fanny Finch Elementary School
08.2022 - 05.2023
Customer Relations Specialist
Milestone Home Services
05.2021 - 08.2024
Customer Service Trainer
Milestone Home Services
05.2021 - 08.2024
Club 360 Group Leader
McKinney ISD
03.2019 - 05.2021
Associate in Science (A.S.) - Early Childhood Education -
Collin County Community College
Bachelor of Science (B.S.) - Early Childhood Education -
Texas A&M University- Commerce
Similar Profiles
Lana HowellLana Howell
Administrative Assistant to Athletic Director at Princeton ISDAdministrative Assistant to Athletic Director at Princeton ISD
Donna PughDonna Pugh
Special Education Teacher at Princeton IsdSpecial Education Teacher at Princeton Isd
Meagan KeelingMeagan Keeling
Daycare Director at Princeton ISDDaycare Director at Princeton ISD
Meagan KeelingMeagan Keeling
Daycare Director at Princeton ISDDaycare Director at Princeton ISD
Jayda ZastoupilJayda Zastoupil
Dasher at DoorDashDasher at DoorDash