Brenda Luna
Millington,TN
Summary
Dedicated, Certified Clinical Medical Assistant with a proven track record at People First Urgent & Primary Care, excelling in patient care, laboratory procedures, and efficient healthcare operations. Recognized for exceptional leadership abilities and bilingual communication skills that enhance patient interactions. Committed to delivering high-quality patient care while performing team collaboration.
Overview
2
2
years of professional experience
Work History
Certified Clinical Medical Assistant (Head MA)
People First Urgent & Primary Care
Millington, TN
05.2024 - Current
- Perform patient intake, including taking vital signs and medical histories.
- Document lab results accurately into the Electronic Medical Record system.
- Perform wound care management including dressing changes and debridement when necessary.
- Conduct clinical procedures such as EKG's, drawing blood, and administering injections.
- Assist the team when the patient is in need of Spanish translation.
Internship Student
millington primary school
Millington, TN
01.2024 - 02.2025
- Performed vision and health screenings to assist in well-child checkups.
- Changed dressings on wounds.
- Greeted and logged in students arriving at office.
Front End Lead Supervisor
Ross Dress for Less
Millington, TN
11.2022 - 10.2024
- Welcomed large volume of guests and improved overall customer service.
- Directed and supervised staff performance.
- Answered phone calls to respond to customer inquiries, and transferred calls to appropriate staff members.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Front Desk Receptionist
People First Urgent & Primary Care
Millington, TN
03.2024 - 05.2024
- Greeted and checked in patients, updating patient information in computer system.
- Entered insurance, demographics and health history into patient database.
- Verified insurance coverage for appointments and collected co-payments as required.
Internship Student
Methodist North Hospital
Memphis, TN
03.2024 - 04.2024
- Helped transport patients and assisted with discharges.
- Shadowed medical specialists within different departments.
- Assembled and wrapped sterile trays for operating rooms.
Internship Student
Orthosouth
Atoka, TN
11.2023 - 01.2024
- Observed physical therapy assessments and treatments for various medical conditions.
- Reviewed patient records describing injury and pain level to prepare for appointments.
- Performed therapeutic exercises with patients to improve strength, range of motion, and balance.
Internship Student
People First Urgent & Primary Care
Millington, TN
10.2023 - 11.2023
- Observed infection control protocols to ensure a safe environment for both patients and staff members.
- Assisted with laboratory work such as taking blood samples or performing EKGs.
- Prepared rooms for patient examinations.
Education
National Healthcareer Association (NHA) - Certified Clinical Medical Assistant (CCMA)
Millington Central High School
Millington, TN05-2024
High School Diploma -
Millington Central High School
Millington, TN05-2024
OSHA Ten General Industry - Healthcare
Millington Central High School
Millington, TN09-2023
American Heart Association - CPR, AED, FIRST AID Certification
Millington Central High School
Millington, TN09-2023
Skills
- Patient care
- Wound care management
- Clinical laboratory procedures
- Customer service
- Team collaboration
- Bilingual (Spanish and English)
- Immunization administration
- Leadership
- Time management
- Communication
- Infection control procedures
- Team management and supervision
- Phlebotomy techniques
Timeline
Certified Clinical Medical Assistant (Head MA)
People First Urgent & Primary Care
05.2024 - Current
Front Desk Receptionist
People First Urgent & Primary Care
03.2024 - 05.2024
Internship Student
Methodist North Hospital
03.2024 - 04.2024
Internship Student
millington primary school
01.2024 - 02.2025
Internship Student
Orthosouth
11.2023 - 01.2024
Internship Student
People First Urgent & Primary Care
10.2023 - 11.2023
Front End Lead Supervisor
Ross Dress for Less
11.2022 - 10.2024
National Healthcareer Association (NHA) - Certified Clinical Medical Assistant (CCMA)
Millington Central High School
High School Diploma -
Millington Central High School
OSHA Ten General Industry - Healthcare
Millington Central High School
American Heart Association - CPR, AED, FIRST AID Certification
Millington Central High School
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