Coordinated with laboratory services for timely processing of tests and results management.
Trained new staff on medical protocols and office procedures, fostering a collaborative environment.
Developed standard operating procedures that improved workflow efficiency and reduced errors.
Collected and documented patient medical information such as blood pressure and weight.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Prepared and administered medications to alleviate patient symptoms.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Certified Medical Assistant
Arrowhead Women’s Center
Glendale, AZ
07.2011 - 02.2017
Administered patient assessments and recorded vital signs to ensure accurate health monitoring.
Assisted healthcare providers with examinations and procedures, enhancing patient care efficiency.
Managed appointment scheduling and patient flow to optimize clinic operations.
Educated patients on treatment plans and preventive care, improving compliance rates.
Implemented electronic health record systems, increasing data accuracy and accessibility.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Certified Medication Aide
Dr Sawyer
Glendale, AZ
11.2009 - 06.2011
Administered medications accurately and timely to patients under supervision.
Monitored patient health for adverse reactions and reported findings to nursing staff.
Assisted in maintaining accurate medication records and documentation.
Educated patients on medication usage, potential side effects, and adherence strategies.
Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Reduced medication errors by maintaining accurate documentation of administered medications.
Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
Certified Medical Assistant/Assistant Lead MA
Womens Health Specialist
09.2008 - 10.2009
Assistant Team Leader. Supply ordering. Assisted doctor with patient exams and procedures. Electronic Medical Records.
Assisting doctor with minor surgical procedures and injections. Flourescein Angiography. Preparing patient for eye exams. Diagnostic testings, such as OCT’s, Visual Fields, and A-Scans. Patient education after surgery.
Certified Medical Assistant
Womens Health Specialist
08.1999 - 02.2005
Assisting patient with exams. Assisting doctor with minor surgical procedures. Injections. Patient educations. IT.
Certified Medical Assistant /Assistant Office Manager/ Lead Medical Assistant / Receptionist at Advanced Cardiology Practice (St. Joseph's Regional Medical Center)Certified Medical Assistant /Assistant Office Manager/ Lead Medical Assistant / Receptionist at Advanced Cardiology Practice (St. Joseph's Regional Medical Center)