Brenda Martinez
Human Resources Director
Fontana,CA
Summary
- Talent Management
- Succession Planning
- HR Policy Design and Implementation
- Employee and Customer Satisfaction
- State and Federal Regulatory Compliance
- Supply Chain Management
- Innovative Thinking
- Strategic HR Planning
- Budget Planning and Execution
- Human Resources - Experience in Employee Relations, Recruiting/Selection, Onboarding, Training, Development, Benefits and Compensation. Well-verse in both State and Federal employment law and regulations.
- Management- Planning, organizing and leading with respect and dignity are some attributes I bring to an organization. I have led a team of 8 Human Resources professionals from HR Representatives, Payroll and Wage Administrators, Executive Administrative Assistants and HRIS clerks.
- Leadership - Able to lead and delivery effective coaching, delegating and holding my team accountable for their job responsibilities. I am an effective listener, can provide timely feedback and can drive change.
- Communication - Ability to build a good working relationship throughout the organization and maintain positive relationships with internal and external clients. Excellent interpersonal and verbal skills; good writing skills and a sense of humor. Fluent in Spanish (speak, read and write).
Accomplished [Job Title] with [Number] years of experience leading human resources operations and organizational planning. Well-versed in employment laws, performance appraisals, salary structure, and benefits program management. Seasoned expert at protecting company interests and building successful office culture to promote employee retention and performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director, Human Resources
United Legwear & Apparel
Rialto
03.2021 - Current
- Provide consulting and coaching to business leaders including best practices, common methodologies, available tools, etc regarding human resource issues in the areas of organizational design, talent management and compensation
- Oversee and Direct all human resources functions and Administration of the Human Resources policies and procedures
- Structured and implemented creative training programs for Fostered a teamwork/open-door environment conducive to positive dialogue across the organization
- Designed and developed a competency model to attract and retain top performers
- Built strong relationships with senior management, hiring managers and HR Business Partners to enable systematic decision making across the team
- Tracked and reported metrics, identifying trends and establishing recruiting goals to meet business needs
- Participated in contract negotiations
- Updated recruitment processes, encompassing sourcing, screening, interviewing, selection, and onboarding
- Spearheaded the annual employee performance appraisal process
- Selected benefit programs for medical, dental, short and long term disability, life insurance, 401 (k), and workers compensation
- Introduced a new company compensation program based on seniority, title, and performance
- Manage a team of five, overseeing hiring, training, compliance, talent management, and professional growth of the team members
- Established a diversity program for the organization and am responsible for maintaining and enhancing diversity initiatives across all distribution centers
- Maintained current knowledge of state and federal employment laws to ensure department compliance
- Partnered
- Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
- Resolved employee relations issues in a timely manner while ensuring equitable treatment of all personnel.
- Evaluated current staffing needs against budget restrictions to determine optimal staffing levels.
- Developed employee orientation and training programs for new hires.
- Assisted in employee recruitment, hiring and interview processes.
- Advised managers on best practices related to managing their teams effectively.
- Provided leadership coaching and mentoring support for employees at all levels of the organization.
- Created comprehensive orientation program to acquaint new employees with company programs, guidelines, policies, and procedures.
- Created compensation and benefits structures to align with market conditions and budget demands.
- Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Conducted job analysis to create new position descriptions and revising existing ones.
- Suggested promotions and wage increases according to employee performance.
- Worked with department managers to assess needs.
- Aligned HR policies with federal and local regulations.
- Oversaw compensation plans including salary reviews, bonuses, incentives, benefits packages.
- Worked closely with management teams to provide guidance on organizational structure changes.
- Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
- Launched EEOC and Affirmative Action investigations and resolved employee complaints.
- Recruited and trained new employees to manage overall talent acquisition.
- Lead and implemented HR strategies, policies, and procedures to ensure compliance with all labor laws.
- Advised senior leaders on best practices in talent acquisition, retention, and succession planning.
- Complied with local, state and federal laws and established organizational standards.
- Developed job descriptions using targeted keywords and published job openings on company website and job boards.
- Managed staff training programs and initiatives to enhance team effectiveness.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Created and implemented employee retention strategies.
- Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
- Directed process of organizational planning by evaluating company-wide structure, job design and manpower forecasting.
- Facilitated conflict resolution between employees and managers when necessary.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Supervised HR Department employees by directing activities and monitoring performance.
- Led the development of diversity initiatives designed to promote an inclusive work environment.
Manager – Human Resources
Big Lots Inc.
Apple Valley, CA
09.2005 - 03.2021
- Oversee and Direct all human resources functions and Administration of the Human Resources policies and procedures
- Provide consulting and direction to the Distribution Center leaders regarding decisions affecting the terms and conditions of employment of all associates within the Distribution Center (DC operations on 1st, 2nd and 3rd shift, 24 hours, 5 days a week)
- Built strong relationships with senior management, hiring managers and HR business partners to enable a positive working relationship across the teams
- Respond to associate relations issues by investigating and resolving allegations of mistreatment, misconduct, discrimination and harassment, etc
- Lead and provide support to a team of HR professionals consisting of HR Representative, HR Recruiter, Payroll and Wage Administrator and HRIS clerks
- Manage the employment process for exempt level positions, by scheduling interviews, conducting interviews and making job offers and onboarding General Manager, DC Operations Managers and Supervisors
- Strategize and conduct Talent review and Succession planning to determine organizational deficiencies and built development plans to fill gaps
- Partner and work with the DC senior leaders to ensure the proper department staffing requirements are being met
- Work with my HR team on Recruiting, Retention and Turnover and finding different initiatives and programs to successfully retain and maintain the current workforce
- Ensure compliance of all local, state and federal labor and employment laws when executing decisions
- Monitor trends and pursue information regarding legal developments within employment law
- Inform DC leaders of trends and proactively manage to those trends
- Provide guidance in the resolution of performance issues
- Review circumstances and documentation and provide authorization for all involuntary terminations
- Respond to Corporate Headquarter requests for information and or support as needed with benefit communication and other company efforts
- Oversee the daily and weekly KRONOS payroll processing for all nonexempt employees and ensures payroll deadlines are met
- Developed and present training programs for management/employees on diversity inclusion, leadership, sexual harassment and legal compliance
- Train management leaders on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to making sound hiring decisions
- Lead training on rollout of the HR Applicant Tracking System
- Revamped the content and delivery of the new hire orientation materials creating a more efficient program
- Involved in the annual employee performance appraisal process for both Exempt and Non-Exempt
- Provided recommendations on compensation
- Conduct and complete the ADA Interactive Process to determine if employees can be reasonably accommodated to return to work
- Work closely with corporate General Legal Counsel to resolve legal claims filed and attend Hearings, Depositions and represent the organization in other legal matters
- Experienced in opening and closing 2 Distribution Centers at the same time and served as strategic adviser on planning the proper staffing for both DC’s
- Organize and planned all company events (employee picnic, cookouts and holiday parties) and implement cost effective incentives to help boost and increase employee morale, satisfaction and productivity
- Experience with production incentive pay based on engineering standards.
Human Resources Consultant
San Bernardino
08.2003 - 09.2005
- Served as an HR advisor/consultant to approximately 50 external client accounts ranging from medical clinics, dental offices, travel agencies, body shops
- Helped develop, revise and implement HR policies and procedures
- Conducted employment presentation to client’s staff and leadership group
- Provide recommendation on programs and initiatives for better employment solutions
- Facilitated Harassment Prevention training, medical open enrollment and 401(k) presentations
- Educated client’s leadership on both federal and state law requirements
- Created processes designed to improve productivity, efficiency, and boost employee morale
- Consulted with external clients via phone by advising and providing recommendation relating to HR.
Education
Certificate in Making Employment Workplace Decisions, Certificate in Employment Relations Law, Certified and trained to conduct Prevention Workplace Harassment for California Employers - Human Resources Development
Institute of Applied Management
02-2011
BACHELOR’S DEGREE IN BUSINESS MANAGEPMENT - Business Management
UNIVERSITY OF PHOENIX
La Mirada, CA08-2003
CLAREMONT UNIVERSITY
Skills
- HR Policy Development
- Employee Relations
- Organizational Development
- Labor Relations
- Compensation Structuring
- Benefits Administration
- Human Resources Management
- Recruitment Strategies
- Policy Implementation
- Talent Acquisition
- Performance Appraisal
- Program Development
- Training Programs
Certification
- SPHR Certified
Languages
Spanish
Professional
References
References available upon request.
Timeline
Director, Human Resources
United Legwear & Apparel
03.2021 - Current
Manager – Human Resources
Big Lots Inc.
09.2005 - 03.2021
Human Resources Consultant
08.2003 - 09.2005
Certificate in Making Employment Workplace Decisions, Certificate in Employment Relations Law, Certified and trained to conduct Prevention Workplace Harassment for California Employers - Human Resources Development
Institute of Applied Management
BACHELOR’S DEGREE IN BUSINESS MANAGEPMENT - Business Management
UNIVERSITY OF PHOENIX
CLAREMONT UNIVERSITY
- SPHR Certified
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