Brenda Martinez
Walla Walla
Summary
Dedicated WIC Certifier with expertise in nutrition education, breastfeeding support, and client goal setting. Proven ability to enhance participant outcomes through effective communication and cultural sensitivity.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Parent Provider
Consumer direct network
Walla Walla
04.2010 - Current
- Provide basic needs for my adult, disabled daughter.
- I prepare her meals, bathe her, brush her teeth, clip her toenails, change her clothes, take her shopping, feed her, and clean up after accidents.
- Plan recreational activities to enhance her engagement.
- Maintained clean and safe living environments for residents.
- Collaborated with healthcare professionals for coordinated care.
- Provided assistance to in accordance with their individual needs.
WIC Certifier
WWCDCH
Walla Walla
08.2000 - Current
- Determines income eligibility for participation in the WIC program.
- Assist with certifications of WIC participants.
- Prescribes appropriate food packages. Provides nutrition education to all participants.
- Maintained participant confidentiality at all times.
- Provided excellent service and attention to clients, whether face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identifies the need for an individual care plan and setting participant goals.
- Provides contact to local resources.
- Create a spreadsheet that will help with state reports.
- Obtain necessary anthropometrics, and assess iron levels.
- Provide breastfeeding support, and as a DBE, oversee some of the work that the BFPC does.
- Completed day-to-day duties accurately and efficiently.
- Identified the needs of clients promptly and efficiently.
- I have served as a temp WIC coordinator when the coordinator had to be away for an extended period of time.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- I worked in the immunization program, where I worked diligently on the electronic conversion of immunization records and vaccine inventory.
- I worked in the Vital Records program, issuing birth and death certificates.
- I was involved in many vaccine clinics, including during the COVID period. Occasionally, I assisted environmental staff (it's been a while since I had to do that).
- I currently provide interpretation and translation services for the department when needed.
volunteer interpreter/kids class teacher
Love international church
Milton Freewater
06.1998 - Current
- Translated sermons and teachings for congregation members in real time.
- Assisted in preparing written materials for multilingual distribution.
- Collaborated with church leaders to ensure accurate message delivery.
- Maintained cultural sensitivity while interpreting religious content accurately.
- Trained volunteers on effective interpretation techniques for worship events.
- Facilitated communication between non-English speaking church members.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Sparked creativity and imagination by teaching children new ideas weekly.
- Utilized audio-visual aids for teaching purposes.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Organizing the volunteer schedule.
- Reviewing material.
- Organize craft.
WIC Certifier
YVFWC- Family Medical Center
Walla Walla
11.1997 - 07.2000
- Determines income eligibility for participation in the WIC program.
- Assist with certifications of WIC participants.
- Prescribes appropriate food packages. Provides nutrition education to all participants.
- Maintained participant confidentiality at all times.
- Provided excellent service and attention to clients, whether face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identifies the need for an individual care plan and setting participant goals.
- Provides contact to local resources.
- Obtain necessary anthropometrics, and assess iron levels.
- Provide breastfeeding support
- Completed day-to-day duties accurately and efficiently.
- Identified the needs of clients promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Shift
Arby's Restaurant
Walla Walla
04.1994 - 10.1998
- Completed day-to-day duties accurately and efficiently.
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on food safety and customer service protocols.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Resolved customer complaints quickly to enhance satisfaction and loyalty.
- Scheduled staff shifts to optimize coverage during peak hours.
- Monitored food preparation quality to adhere to company standards.
- Monitored cash registers during peak hours to ensure accuracy of transactions.
- Resolved customer complaints with professionalism and empathy.
- Managed inventory levels by ordering necessary supplies as needed.
- Maintained a clean and organized work environment throughout the shift.
- Ensured all employees followed company policies, procedures, and health regulations at all times.
- Greeted customers to take food orders and provide information about menus.
- Prepared nightly deposit, and investigated any discrepancies
Education
High School Diploma -
Walla Walla High School
Walla Walla, WA06-1995
Skills
- Nutrition education
- Income eligibility determination
- Client goal setting
- Food package prescription
- Data analysis
- Customer relationship management
- Confidentiality maintenance
- Inventory management
- Compliance with regulations
- Breastfeeding support
- Problem solving
- Effective communication
- Team collaboration
- Cultural sensitivity
- Friendly, positive attitude
- Communication
- Excellent communication
- First Aid/CPR
- Multitasking Abilities
- Data management
- Task prioritization
- Multi line phone
Languages
Spanish
Professional
Certification
DSHS Certified Interpreter
Timeline
Parent Provider
Consumer direct network
04.2010 - Current
WIC Certifier
WWCDCH
08.2000 - Current
volunteer interpreter/kids class teacher
Love international church
06.1998 - Current
WIC Certifier
YVFWC- Family Medical Center
11.1997 - 07.2000
Shift
Arby's Restaurant
04.1994 - 10.1998
High School Diploma -
Walla Walla High School