Brenda Michael
Martinsburg,WV
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
15
15
years of professional experience
Work History
Front Desk Receptionist
Allegany Dental Care
Hagerstown, Maryland
12.2006 - 05.2022
- Answered phone calls and responded to patient inquiries efficiently while managing appointment scheduling, verifying dental benefits, and organizing patient charts for easy access..
- Managed appointment scheduling using electronic health record systems.
- Greeted patients warmly, directing them to appropriate services to enhance their experience.
Education
Boonsboro High School
Boonsboro , MdSkills
- Appointment scheduling
- Electronic health records
- Patient verification
- Telephone etiquette
Timeline
Front Desk Receptionist
Allegany Dental Care
12.2006 - 05.2022
Boonsboro High School