Overview
Professional Summary
Work History
Education
Skills
Interests
Timeline

Brenda Milam

Q-Centrix
Paducah,KY
52
years of professional experience

Experienced cardiovascular clinical data leader with deep expertise in data quality assurance, registry abstraction, and workflow standardization. Known for accurate reporting, staff training, and reliable support for LAAO and Cath PCI registry operations.

Closely work with the team to include the Partner, CSL, and abstractors. Feel comfortable representing the organization with physicians and administrators.

I love my work and am very appreciative of any opportunity afforded me. I am honest and very patient outcome centered. I believe I am to do my best and give my best efforts to afford change in care when it is identified.

I have a strong set of beliefs, but never push what I believe on others, but I feel I am here to show compassion and encourage others to be positive and represent our workforce very well.

Work History

Clinical Data Lead Client Services Cardiovascular

2 Years 2 Months
Q-Centrix | 08.2024 - Current
  • Led data quality reviews to ensure accurate clinical abstraction and reporting. Reported findings to CSL and Partners. Participated in partner meetings to review data.
  • Standardized data validation workflows across reporting, reconciliation, and issue resolution processes.
  • Evaluated source documentation for completeness, consistency, and alignment with reporting requirements. Taught EPIC and Cerner to abstractors for EMR use.
  • Monitored workflow performance and adjusted priorities to support timely deliverables. Worked closely with CSL and other MRO team members on Collaborative Intelligence, Azure Access, Clinetics, and review of information for AI use at So Texas.
  • Trained abstractors on guidelines, documentation standards, and quality expectations. Reviewed and led instruction for various abstraction tools including Q-Apps, Cedaron, NCDR, and Heartbase.

Abstractor

7 Years 2 Months
Q-Centrix | 08.2019 - Current
  • Abstracted clinical data from medical records to support accurate quality reporting and chart review
  • Validated source documentation against abstraction guidelines to maintain consistency and compliance
  • Interpreted complex medical terminology and procedures for precise data capture
  • Reviewed patient charts to identify required measures, diagnoses, and supporting evidence

Clinical Manager Cardiovascular Institute Lourdes

15 Years
Lourdes Mercy | 01.2005 - 01.2020
  • Directed clinical staff schedules, assignments, and daily workflow to maintain consistent patient care coverage.
  • Monitored care standards and documentation practices to support regulatory compliance and chart accuracy.
  • Collaborated with physicians, nurses, and support teams to coordinate treatment plans and patient transitions.
  • Evaluated unit and staff performance and implemented process improvements to strengthen efficiency and care delivery.
  • Resolved patient care concerns and operational issues promptly to maintain service continuity.
  • Managed Operational Budget for Cardiac Cath Labs, ECHO, EKG, Vascular Lab, Specials Interventional lab, Cardiac Rehab, and Pre/Post Cath lab
  • Maintained quality improvement initiatives, incident reporting, and follow-up actions to reinforce safe care standards.

Registered Nurse Supervisor

40 Years 1 Month
Lourdes Mercy | 09.1986 - 1995
  • Supervised nursing staff to ensure safe, consistent patient care across assigned units.
  • Coordinated daily patient flow, admissions, and discharges with interdisciplinary teams.
  • Monitored clinical documentation for accuracy, compliance, and timely completion.
  • Trained nursing staff on care protocols, infection control, and unit procedures.

Adult Nurse Practitioner

8 Years 9 Months
Memphis Medical Specialists, Inc | 08.1977 - 05.1986
  • Assessed adult patients, obtained histories, and performed physical examinations to guide treatment decisions.
  • Diagnosed acute and chronic conditions and developed evidence-based care plans for adult populations.
  • Prescribed medications, monitored therapeutic response, and adjusted treatment plans for clinical effectiveness.
  • Ordered and interpreted diagnostic tests to support timely evaluation and accurate follow-up care.
  • Collaborated with physicians and clinical staff to coordinate comprehensive, continuity-based patient care.

Registered Nurse, Intensive Care Unit

3 Years 2 Months
St Francis Hospital | 06.1974 - 08.1977
  • Monitored critical care patients using telemetry, ventilator, and hemodynamic data.
  • Administered IV medications and titrated drips per ICU protocols and physician orders.
  • Assessed patient status, identified changes, and escalated concerns to care team promptly.
  • Collaborated with physicians, respiratory therapists, and ancillary staff on treatment plans.
  • Educated patients and families on care plans, procedures, and discharge expectations.

Education

- Nursing

St Joseph Hospital School of Nursing | Memphis, Tn | 05-1974
  • Outstanding Graduate Class of 1974

Skills

Data quality assurance
Tableau software Learning
LAAO Registry
Cath PCI Registry

Interests

Enjoying the art of baking and pastry-making
experimenting with recipes.
Cooking
Gardening
Baking
DIY and Home Improvement
Music

Timeline

Clinical Data Lead Client Services Cardiovascular

Q-Centrix
08.2024 - CurrentRead More

Abstractor

Q-Centrix
08.2019 - CurrentRead More

Clinical Manager Cardiovascular Institute Lourdes

Lourdes Mercy
01.2005 - 01.2020Read More

Registered Nurse Supervisor

Lourdes Mercy
09.1986 - 1995Read More

Adult Nurse Practitioner

Memphis Medical Specialists, Inc
08.1977 - 05.1986Read More

Registered Nurse, Intensive Care Unit

St Francis Hospital
06.1974 - 08.1977Read More

St Joseph Hospital School of Nursing

from Nursing
Read More
Brenda Milam