Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Morgan

Charlotte Hall,MD

Summary

Experienced Administrative Assistant with top-notch implementation, with the ability to grow with a company, seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Prior Authorization Specialist

MedStar Shah Medical Group
12.2021 - Current
  • Delivered high level of service to patients to both maintain and extend relationship for future care.
  • Closely collaborated with doctors and patients to identify and quickly address problems.
  • Maintained tactical control of timelines to keep teams on task and achieve schedule targets.
  • Reviewed office material to specify correct materials and equipment for different locations.
  • Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
  • Input all patient data regarding claims and prior authorizations into system accurately.
  • Collaboration with other locations, to make sure we run properly with the schedules and patient needs
  • Spreadsheets
  • Identified plans and resources required to meet project goals and objectives.

Receptionist

Mid Atlantic Skin Dermatology
09.2019 - 12.2021
  • Greets patients and visitors in a prompt, courteous and professional manner.
  • Data Entry
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Prepared written and verbal communication
  • Assist with complaints, in an effective and courteous manner, providing and seeking solutions in a timely manner.
  • Keep all records up to date

Education

Associate of Science - Liberal Arts And Sciences

College of Southern Maryland
La Plata, MD
09.2026

High School Diploma -

Chopticon High School
Morganza, MD
06.2014

Skills

  • Meeting Coordinators
  • Team Player
  • Oral and Written Communications
  • Prioritizing Multiple Tasks
  • Proficient with PC Software Applications (Powerpoint, Spreadsheets, Google Docs, Word, Excel, Microsoft Office); ability to learn new applications quickly
  • Resource Assessment
  • Schedule Management
  • Billing Management
  • Budget Development
  • Purchasing and Procurement

Timeline

Prior Authorization Specialist

MedStar Shah Medical Group
12.2021 - Current

Receptionist

Mid Atlantic Skin Dermatology
09.2019 - 12.2021

Associate of Science - Liberal Arts And Sciences

College of Southern Maryland

High School Diploma -

Chopticon High School
Brenda Morgan