Morgan Howell
Waldorf,MD
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
MedStar Shah Medical Group
Waldorf , MD
2022.08 - Current
- Measured vital signs and took medical histories to prepare patients for examination.
- Educated patients about medications, procedures and physician's instructions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed clinicians throughout shift in high-volume, busy environments.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
- Determined correct ICD-10 and CPT codes for use in medical record.
Medical Assistant
Priority Care Clinics
Baltimore , MD
2021.08 - 2022.08
- Educated patients about medications, procedures and physician's instructions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Administered rapid tests for COVID, strep, and flu to help clinical staff assess conditions.
Medical Receptionist
MedStar Health Orthopedic
Towson , MD
2021.02 - 2022.02
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Medical Receptionist
Lifebridge Express Care Urgent Care
Baltimore , MD
2020.07 - 2021.02
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Conducted patient intake interviews to collect medical information and insurance details.
- Trained new staff on office procedures, insurance processes and medical terminology.
Medical Receptionist
MedStar Shah Medical Group
Waldorf , MD
2019.10 - 2020.07
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Processed patient payments and scanned identification and insurance cards.
- Protected patients by observing strict HIPAA guidelines.
Medical Assistant
Med-Surg Care
La Plata , MD
2019.04 - 2019.12
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Education
Bachelor of Science - Psychology
Towson University
Baltimore, MD05.2022
Master of Science - Physician Assistant
Notre Dame of Maryland University
Baltimore, MDSkills
- Advanced anatomy knowledge
- HIPAA compliance
- Wound care and irrigation
- Inventory and supply management
- Medical terminology
- EKG set up and monitoring
- Respiratory equipment utilization
- Diagnostic procedures
- Certified in Basic Life Support (BLS)
- First aid
- Vital sign monitors
- Specimens collection and processing
Certification
- First Aid/CPR/AED Certification
Timeline
Medical Assistant
MedStar Shah Medical Group
2022.08 - Current
Medical Assistant
Priority Care Clinics
2021.08 - 2022.08
Medical Receptionist
MedStar Health Orthopedic
2021.02 - 2022.02
Medical Receptionist
Lifebridge Express Care Urgent Care
2020.07 - 2021.02
Medical Receptionist
MedStar Shah Medical Group
2019.10 - 2020.07
Medical Assistant
Med-Surg Care
2019.04 - 2019.12
Bachelor of Science - Psychology
Towson University
Master of Science - Physician Assistant
Notre Dame of Maryland University
- First Aid/CPR/AED Certification
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