Compassionate and detail-oriented Medical Assistant with over 15 years of experience supporting physicians, coordinating patient care, and managing clinical documentation in fast-paced healthcare environments. Skilled in patient communication, EMR documentation, and insurance verification.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Riverside County, Riverside University Health Center
10.2021 - 02.2024
Obtain medical history and chief complaints, including allergies; assist patients in ambulation and transfer; maintain medical charts and schedule appointments for staff
Perform routine medical data clerical tasks (e.g., typing, personal computer data input, filing, answering phones, etc.); inventory supply needs and help obtain medical and office supplies
Verify patient's health insurance coverage; contact health insurance to verify insurance eligibility and/or authorization for treatment (if the patient does not have health insurance coverage, refer patients to Admissions and Collections Clerk for assistance); may receive and record payment for a clinic visit
Submit treatment authorization requests into the EPIC database; check treatment authorization requests for completeness; follow up on the status of treatment authorization requests
Record information for each patient encounter such as medical procedures and diagnostic tests performed by physicians or licensed personnel
Prepare patients for examination, including positioning, draping, shaving, and disinfecting treatment sites; collect and record patient data including height, weight, temperature, pulse, respiration rate, blood pressure, and basic information about present and previous conditions: provide patient information and instructions as directed by medical staff
Perform the following routine clinical procedures: Taking vital signs, administering medications (oral, sublingual, topical, vaginal, rectal, inhalation, immunizations, and subcutaneous injections) or providing a single dose to a patient for self-administration; performing simple or automated visual testing, obtaining, but not interpreting, results; removing sutures or staples from superficial incisions or lacerations; may perform phlebotomy for blood draw or transfusion (with phlebotomy certification), as directed
Perform ear lavage to remove impacted cerumen; assist with the collection of non-invasive specimens such as urine, sputum, semen, and stool; perform basic screening tests (e.g., electrocardiogram or visual acuity); perform Clinical Laboratory Improvement Act (CLIA), laboratory tests such as occult blood, ovulation tests, pregnancy, sedimentation rates, hemoglobin, urinalysis, and glucose screening
Process physician orders, including laboratory, x-ray, and EKG, and schedule all same-day tests and appointments; ensure diagnostic tests are received before the patient's visit.
Medical Assistant
Corona-Temecula Orthopedic
03.2017 - 07.2020
Casting (all types), Preparing the room for the patient, removing sutures and staples, Autoclaving, Referrals, Splinting, Post-treatment, Pre-op, wound care, Scheduling
Ambassador/Stower
Amazon
10.2015 - 03.2017
Train employees, General warehouse labor
Medical Assistant
Redlands Family Practice
01.2013 - 12.2015
Preparing Charts, answering phones, Scheduling appointments, Insurance Eligibility/Verification, filing, Vitals, Preparing the room for the patient, Setting up a pap tray
Medical Assistant
Dr. Ruiz Ruiz-Patel Medical Clinic
03.2010 - 12.2012
Preparing Charts, Answering phones, Scheduling appointments, Insurance Eligibility/Verification, filing, Vitals, Preparing the room for the patient, setting up a pap tray, removing sutures, Autoclaving, Referrals, Splinting, Inventory, opening office, Closing office
Medical Assistant
Dr. Tuggles OB/GYN Externship
08.2009 - 09.2009
Preparing Charts, answering phones, Scheduling appointments, Insurance Eligibility/Verification, filing, Vitals, Preparing the room for the patient, setting up a pap tray, Removing sutures, Autoclaving
Education
Bachelor’s Degree - Nursing
Cal Baptist University
Riverside, CA
12.2026
Associates Degree - Liberal Arts, Social and Behavioral Sciences
Mt. San Jacinto College
Murrieta, CA
05.2023
Certificate of Achievement - California State University General Education Breadth
Mt. San Jacinto College
Murrieta, CA
12.2022
Certificate of Achievement - Intersegmental General Education Transfer Curriculum Breadth
Mt. San Jacinto College
Murrieta, CA
12.2022
Associates degree - Liberal Arts, Math, and Science
Mt. San Jacinto College
Murrieta, CA
12.2022
Registered Orthopedic technician - undefined
The American Society of Orthopedic Professionals
05.2022
Medical assistant diploma - undefined
Kaplan College
Riverside, CA
10.2009
High School Diploma - undefined
Moreno Valley High School
Moreno Valley, CA
06.2008
Skills
Vital signs
OSHA/HIPAA
Computer skills
OB/GYN procedures
Simple dressings
Prioritizing stat orders
Inventory management
Professional bedside manner
Payment collection
Removal of Sutures
Telephone Techniques
CPT coding
Bandaging
ICD-10 CM Coding
CPR
Urinalysis
Filing
Faxing
Cultures
Ear Lavage
Casting
Autoclaving
Nebulizer
Holter Monitor
Audiogram
Capillary punctures
Obtaining Medical Histories
Insurance Eligibility/Verification
Referrals
Understand mobility assistance needs
Advanced anatomy knowledge
Wound care and irrigation
Human anatomy and physiology
Charting expertise
Comprehends interaction with human tissues
Vital sign monitors
Calm and level-headed under duress
Medical terminology knowledge
Phlebotomy
Communicating with patient families
Lab equipment setup
HIPAA compliance
IDX appointment scheduling
Patient scheduling
Clinical applications
EKG set up and monitoring
Crutch fitting
Sterile technique
Patient-handling equipment
Bilingual in Spanish
Customer service
Medical terminology
Vital sign monitoring
Vital signs monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Data entry
Reliable team player
Procedure assistance
Electronic health records
Electronic medical records
Compassionate
Immunization administration
Phlebotomy techniques
Specimens collection and processing
Patient assessments
Medical procedures
Laboratory specimen collection
Professionalism and ethics
Maintaining confidentiality
Insurance verification
Appointment setting
Compassionate caregiver
Medical records management
Patient care coordination
Patient flow management
Sterilization techniques
First aid
Medical supply inventory
Equipment sterilization
Medical office administration
Fluent in Spanish
Complex Problem-solving
Trustworthy companion
Adaptable
Patient relations
Patient management
Inventory and supply management
Orthopedic splints
Accomplishments
Recognized for outstanding dedication to patient care.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
CNA - Certified Nurse Assistant
Languages
English
Spanish
Timeline
Medical Assistant
Riverside County, Riverside University Health Center
10.2021 - 02.2024
Medical Assistant
Corona-Temecula Orthopedic
03.2017 - 07.2020
Ambassador/Stower
Amazon
10.2015 - 03.2017
Medical Assistant
Redlands Family Practice
01.2013 - 12.2015
Medical Assistant
Dr. Ruiz Ruiz-Patel Medical Clinic
03.2010 - 12.2012
Medical Assistant
Dr. Tuggles OB/GYN Externship
08.2009 - 09.2009
Associates Degree - Liberal Arts, Social and Behavioral Sciences
Mt. San Jacinto College
Certificate of Achievement - California State University General Education Breadth
Mt. San Jacinto College
Certificate of Achievement - Intersegmental General Education Transfer Curriculum Breadth
Mt. San Jacinto College
Associates degree - Liberal Arts, Math, and Science
Nursing Educator Instructor at Riverside University Health System Medical CenterNursing Educator Instructor at Riverside University Health System Medical Center
Access Control Technician at Riverside University Health System Medical CenterAccess Control Technician at Riverside University Health System Medical Center