BRENDA NELSON
KENNEWICK,WA
Summary
Self-motivated administrator with experience prioritizing multiple tasks requiring prompt results. Brings leadership, organization and customer relations skills. Independently solves problems and able to handle diverse situations.
Overview
37
37
years of professional experience
Work History
Lead Administrator
Pacific Northwest National Laboratory, PNNL, Advanced Engineered Systems Group
Richland, WA
03.2016 - Current
- Manage Calendar and Mailbox for Group Lead (GL) (Microsoft Outlook)
- Assist manager is all aspects of daily tasks, including confidential issues
- Complete Advanced Travel Requests (ATRs) and Travel Expense Reports (TERs) for staff
- Purchases through P-Card, B2B, and ePro Requisitions for both Project and Overhead
- Assist group staff with wide variety of requests
- Hold “L” Clearance
- Knowledge of Microsoft Office Suite and TEAMS
- Knowledge of PNNL specific software programs
Secretary
Mission Support Alliance
Richland, WA
07.2014 - 03.2016
- Answer phone; in absence of manager take message, make referral, or provide assistance
- Maintain highly confidential and specialized information for site security
- (Maintain “L” Clearance)
- Perform general administrative duties that include handling confidential matters, maintain personnel records, monitor time sheets, makes appropriate travel arrangements
- Coordinate calendar for department
- Maintain personnel training plans, including scheduling training
- Entry of documents into Integrated Document Management System (IDMS).
Administrative Records Clerk
Mission Support Alliance (MSA) & Fluor Government
Richland, WA
06.2009 - 07.2014
- Maintain Pre-Incident Plan Database and Original Files, distribute updated plans and reports
- Maintain Firefighter Training and ITEM Training Records, distribute updates as needed,
- Process internal and external training requests and register attendees after approval has been received
- Make travel arrangements and process expense reports using company specific software applications
- Maintain field training files and certifications for all Fire Department personnel
- Maintain travel and conference budget database
- Perform misc. clerical and computer related tasks and projects
- Extensive use of Microsoft Office Products (Access, Excel, Word, PowerPoint, Outlook)
Police Support Specialist / Crime Analyst
City of Richland
Richland, WA
02.2003 - 06.2009
- Maintain Police Department Crime Analysis Database, including daily entry, retrieval, and analysis of data
- Prepare informational crime bulletins for distribution within department and to local area law enforcement agencies
- Transcribe taped interview statements
- Prepare monthly Uniform Crime Reports for submission to state repository
- Perform all clerical and computer related tasks as needed
- Assist with implementation of new software launch; including working with software support staff to help sort out any issues and pilot software in direction of department needs
- Extensive use of Microsoft Office Products (Access, Excel, Word, PowerPoint, Outlook)
Clerical Assistant
City of Richland
Richland, WA
10.2001 - 02.2003
- Receive incoming calls and customers, answer questions and direct customers as appropriate
- Perform payroll data entry for fire department personnel
- Perform Medical, Fire, and Police report data entry, verification, and tracking
- Maintain police crime analysis data base
- Perform all clerical and computer related tasks as needed
- Use of Microsoft Office Products (Access, Excel, Word, PowerPoint, Outlook)
Science Resource Center Secretary
Kennewick School District
Kennewick, WA
02.2001 - 10.2001
- Assist in the organization and implementation of math and science kits and equipment, including developing filing and inventory systems
- Purchase and maintain inventory for math and science kits
- Refurbish kits to meet necessary deadlines
- Arrange training and workshops to assist teachers with implementation of kits
- Track grants and budget expeditures
- Provide clerical support to Science Resource Center Manager
- Extensive use of Microsoft Office Products (Excel, Word, PowerPoint, Outlook)
Records Clerk
Richland Police Department
Richland, WA
01.2001 - 10.2001
- MCE Staffing, Inc
- Providing clerical staffing assistance
- Use of Microsoft Office Products (Excel, Word, PowerPoint, Outlook)
Records Sergeant, Instructor
Benton County Sheriff’s Office
Kennewick, WA
05.1995 - 11.2000
- Supervise personnel and direct workflow of Sheriff’s Office Records Division
- Provide statistical data to all divisions of Sheriff’s Office, WASPC, FBI, County Commissioners, and Prosecutor’s Office
- Consult with Prosecutor’s Office on matters of policy and liability
- Maintain Photo Imaging Computer System Software and Digital Photo Software
- Participate in Bi-County Police Information System (BiPIN) users group
- WSP ACCESS, Law Enforcement Information and Records Association (LEIRA) member
- Navigate new employees through all of their Human Resources benefits information, time keeping, etc
- Use of Microsoft Office Products (Word, Excel)
- Evaluated and revised lesson plans and course content to achieve student-centered learning
Records Clerk
Benton County Sheriff’s Office
Kennewick, WA
08.1990 - 05.1995
Escrow Officer
Benton Franklin Title Company
Kennewick, WA
01.1986 - 08.1990
Education
AA Degree - towards Business
Columbia Basin Community College
1985
Skills
- Microsoft Office Suite, including TEAMS
- PNNL Specific software
- Information Confidentiality
- Multiple Priorities Management
- Personable and Approachable
- Continuous Improvements
- Attention to Detail
Timeline
Lead Administrator
Pacific Northwest National Laboratory, PNNL, Advanced Engineered Systems Group
03.2016 - Current
Secretary
Mission Support Alliance
07.2014 - 03.2016
Administrative Records Clerk
Mission Support Alliance (MSA) & Fluor Government
06.2009 - 07.2014
Police Support Specialist / Crime Analyst
City of Richland
02.2003 - 06.2009
Clerical Assistant
City of Richland
10.2001 - 02.2003
Science Resource Center Secretary
Kennewick School District
02.2001 - 10.2001
Records Clerk
Richland Police Department
01.2001 - 10.2001
Records Sergeant, Instructor
Benton County Sheriff’s Office
05.1995 - 11.2000
Records Clerk
Benton County Sheriff’s Office
08.1990 - 05.1995
Escrow Officer
Benton Franklin Title Company
01.1986 - 08.1990
AA Degree - towards Business
Columbia Basin Community College
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