Brenda Ordaz Garcia
Kansas City,MO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Yanfeng
Forklift
08.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Boot Barn Warehouse
Packer Marketing
05.2023 - 07.2023
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
Gat Airlines
Customer Services Agent
01.2023 - 05.2023
- Strove for first call resolution by taking true ownership of customer needs and issues.
- Provided current and accurate fare, schedule, reservations and flight arrival and departure information to customers.
- Resolved customer complaints by listening to grievances, determining causes and deciding best solution.
- Provided product and service information to customers and identified upselling opportunities to maintain and increase income streams.
I.T. Renew
Tech Data
09.2020 - 05.2022
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
- Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
- Assessed business requirements to forecast annual budgetary operational costs.
Education
High School Diploma -
Santa Maria High School
Santa Maria, CA06.2005
Skills
- Cultural Awareness
- Clerical Support
- Organization and Time Management
- Good Telephone Etiquette
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Yanfeng
Forklift
08.2023 - Current
Boot Barn Warehouse
Packer Marketing
05.2023 - 07.2023
Gat Airlines
Customer Services Agent
01.2023 - 05.2023
I.T. Renew
Tech Data
09.2020 - 05.2022
High School Diploma -
Santa Maria High School
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